What you have told us

Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.

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Date Received: 2014-12-15
Type: other
Regarding: other

Patron Comment: Does the Downtown Branch of the Library accept book donations. If so can I bring donations in anytime the Library is open?

AADL Reply: Donations are accepted, but are processed by the Friends of the Ann Arbor District Library and are placed in their Book Shop. Donations may be brought to the back of the Downtown Library (343 S. Fifth Avenue) during library business hours (http://www.aadl.org/aboutus/hours). Enter the Staff Parking lot off William Street, ring intercom buzzer at door and tell receptionist that you have materials to donate. Donation bins are directly inside the door. The Friends of the Ann Arbor District Library will then process your donation. For more information on material accepted visit http://www.faadl.org/ and follow the "Donate Books" link. Thank you. Karen Wilson, Administrative Assistant


Date Received: 2014-12-15
Type: programs and events
Regarding: - NONE SELECTED -

Patron Comment: I would like to register 2 adults for mosaic jewelry class 12/21 at 3:30

AADL Reply: Thanks for your interest in aadl events.\ No registration is required for this, and most of our events. Just come to the event and enjoy! Hope this is helpful. Thanks Tim Grimes Manager, Community Relations and Marketing Dept. Ann Arbor District Library 343 South Fifth Avenue Ann Arbor, MI 48104 734-327-4265 grimest@aadl.org


Date Received: 2014-12-14
Type: branch expansion comments
Regarding: - NONE SELECTED -

Patron Comment: I think you guys can put new computers at mallets creek.

AADL Reply: Thank you for your suggestion. The computers are replaced on a schedule, and all of the Library's computers are replaced per that schedule. Thanks for letting us know that you feel that they should be replaced now. Regards, Josie Parker Director


Date Received: 2014-12-14
Type: web site feedback
Regarding: - NONE SELECTED -

Patron Comment: Hello, I love the aadl.org website! However, when I got to Catalog/New fiction, and click by age group/adult, it always seems to give new teen fiction. Can you please fix the link? Thanks!

AADL Reply: Hello, thanks for contacting us. You're running into a quirk of our new items process. Our adult / teen / youth facets are determined by the item locations, however, items don't get locations until they actually arrive. So that adult facet does not work very well when you're faceting a result set (such as new items) where almost no titles have actually arrived yet. We'll look for some ways to improve this, but here's a search you could bookmark in the meantime: http://www.aadl.org/catalog/search/keyword/Fiction%20%40callnum%20%21teen%20%40callnum%20%21E?search_format=a|x|l&sort=catalog_newest&age=adult&facet_lang=eng This is a search for all books containing the word Fiction, limited to Adult if exists, but excluding call numbers that start with Teen or E (kids' readers) and limited to english results. It's not perfect but it's a bit better. Hope that helps; thanks for bringing this up, and thanks for using your Library! -eli Eli Neiburger Deputy Director Ann Arbor District Library


Date Received: 2014-12-11
Type: compliment
Regarding: branch building

Patron Comment: Really big library and lots of books!!!!!

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-12-11
Type: general suggestion
Regarding: other

Patron Comment: Put call numbers on shelves so easier to find.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-12-10
Type: other
Regarding: other

Patron Comment: Hi, I have a large collection of National Geographic Magazines from 1975 to early 2000. Can this be given to Library ? Thanks,

AADL Reply: Thank you of thinking of your public library. Unfortunately we generally do not accept donations of magazines unless they are prior to 1950. For the listing of materials accepted please visit: http://faadl.org/donate-books/ Karen Wilson, Administrative Assistant


Date Received: 2014-12-09
Type: programs and events
Regarding: computer classes

Patron Comment: Does the library still offer Excel and Microsoft word classes?

AADL Reply: AADL is no longer offering public computer classes. However, here are some other local resources you may want to check out: *Ann Arbor Center for Independent Living- available to people who require Assistive Technology to use a computer. Contact Glen Ashlock at 734-971-0277 or glen@aacil.org to determine the appropriate class level and to complete registration materials. http://www.annarborcil.org/offices/assistive-technology/computer-classes/ *Business Computer Skills- offers on-site or self-paced online classes for a fee. http://www.businesscomputerskills.com/location/ann%20arbor.php *Certified Staffing Solutions- offers live online classes with free retakes for a fee. http://www.certstaff.com/classes/schedule+location_id+528.html *Community Education and Recreation- offers online and on-site classes as well as one-on-one instruction for a fee. http://reced.aaps.k12.mi.us/reced.home/rec___ed_home *ONLC Training Center- offers on-site classes as well as one-on-one instruction for a fee. http://www.onlc.com/sched.asp?g=Ann-Arbor-Michigan-Computer-Training-Classes *University of Michigan Turner Senior Resource Center- Assistance for seniors with computers, digital cameras, cell phones and other technology issues. $10/hour. Call 734-998-9353 for an appointment. http://www.med.umich.edu/geriatrics/community/turner.htm *Washtenaw Community College- Computers Don’t Byte class is a 3 day beginning computers course Tuesday-Thursday, 9am-noon every week at the Harriet Street building. No registration, no fee. Call 734-480-9950 for more information. *WyzAnt Tutoring- search for local tutors for one-on-one instruction. Varying experience levels and cost. http://www.wyzant.com/ Additionally, you will find several links to free online computer tutorials here: http://www.aadl.org/handouts. Sincerely, Terry Soave Outreach & Neighborhood Services


Date Received: 2014-12-09
Type: general suggestion
Regarding: - NONE SELECTED -

Patron Comment: In consideration of those who do not have home internet access, but want fast notification of holds and the like, would you consider sending notifications via text message?

AADL Reply: Hello there, thanks for your comment! We do plan to allow text message notifications in a future system, but we don't have this service yet. Your input helps guide our work, so thank you for the feedback, and thanks for using your library! -eli Eli Neiburger Deputy Director Ann Arbor District Library


Date Received: 2014-12-06
Type: programs and events
Regarding: - NONE SELECTED -

Patron Comment: I recently heard that you have decided on a community book read choice and I was wondering if you could share the title of this book with me. Many thanks! Marijo

AADL Reply: Thanks for your interest in the Ann Arbor Ypsilanti Community Reads. Information about the Read may be found at aaypsireads.org This year's title is "A Tale For The Time Being" by Ruth Ozeki and the author will be appearing at Rackham Auditorium on February 11. Books are also available for check our at the AADL and Ypsi libraries, as well as for purchase at area bookstores. Hope this helps! Tim Grimes Manager, Community Relations and Marketing Dept. Ann Arbor District Library 343 South Fifth Avenue Ann Arbor, MI 48104 734-327-4265 grimest@aadl.org