What you have told us

Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.

We care about what you have to say, and do our best to address each and every concern.

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Date Received: 2015-05-14
Type: other
Regarding: youth

Patron Comment: Hello. How can I join the playgroup for my baby??

AADL Reply: Hello! Thank you for your email and your interest in baby playgroups. All you need to do is show up for the playgroup you're interested in attending. You don't need to register/sign up. We hope to see you there soon! Best, Sherlonya Turner Youth & Adult : Services & Collections Manager


Date Received: 2015-05-14
Type: other
Regarding: branch building

Patron Comment: What relationship does a new entrance have with knowledge.

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-05-14
Type: complaint
Regarding: other

Patron Comment: First time visitor - no signs, no staff - where should I go?

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-05-14
Type: general suggestion
Regarding: collection

Patron Comment: Provide horn instruments to check out. Also mini keyboards, trumpets, sax, cornet, flugle-horn, bass & lead-acoustic & electric guitars. Thanks!

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-05-14
Type: general suggestion
Regarding: programs & events

Patron Comment: How about a program on Shakespeare because of his 500th birthday. Jim Glenn does programs in many libraries around the state and he's right here in Ypsilanti. I've heard him 4 times and he's great every time.

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-05-14
Type: general suggestion
Regarding: collection

Patron Comment: I would love to borrow ebooks for my kindle. Thanks!

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-05-14
Type: programs and events
Regarding: - NONE SELECTED -

Patron Comment: Do you offer classes to the Ann Arbor Community? Specifically I am looking for a typing/keyboarding class to improve typing skills for one of our employees. Thank you in advance for your help with this.

AADL Reply: AADL is not currently offering keyboarding classes, but we do recommend you check out the online resources we have listed on our website at: http://www.aadl.org/handouts. These online resources are the same ones we were accessing when we were offering these types of classes and we think you'll find them useful. Thanks! Terry Soave Outreach & Neighborhood Services Manager


Date Received: 2015-05-14
Type: general suggestion
Regarding: collection

Patron Comment: The Up for Grabs is a great one. However some people are walking away with stacks. It will be nice if it is limited to 3 rentals per day or something. The other day I saw a lady walk away with almost the entire stack.

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-05-14
Type: general suggestion
Regarding: programs & events

Patron Comment: My daughter (11) an I came for the fringe necklace demo. A number of participants took a good deal of materials (fringe) so much so that three people could not participate at all. Would it be better to make place settings with the materials measured out? This was very nice craft. Younger children need better supervision when handling supplies. Can't assume parental help.

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-05-14
Type: compliment
Regarding: other

Patron Comment: Thank you, for "A2 Art Fair" - moral support - 2015!

AADL Reply: This comment was submitted anonymously.