What you have told us
Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.
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Type: complaint
Regarding: other
Patron Comment: The movies are now too low and inaccessible to many of us. Is this even ADA compliant?
AADL Reply: This comment was submitted anonymously.
Date Received: 2007-12-29
Type: programs and events
Regarding: - NONE SELECTED -
Patron Comment: I will be visiting Ann Arbor this summer and would like to perform at your library. Check out danchanmagic.com to See a sponsored show listed below for free and find out why entertainment agencies consider Dan, Kat & Dog to be the one of the best acts in the Bay Area. Book your event on a weekday and save. Holiday dates are filling up fast. Dan has a team of balloon artists and magicians to accommodate over flow gigs. (San Francisco, CA,) -- Dan Chan the Magic Man, Kat the Acrobat and Johnny Ace Pawer present a high-energy variety show. It's the only show that has it all! And there is no other show like it, weaving Xtreme magic, mindreading, comedy, pick-pocketing, juggling, escapes, dog tricks, impossible feats of balance and acrobatics to create the ultimate variety show. (Depending on the venue of the show, some shows may include fire juggling and fire breathing as well.) The show includes appearance of live doves in a "Las Vegas" style act, magic to poetry, a fast paced juggling routine, one and two diabolos, and ends with amazing handstand push-ups while a Chinese yo-yo spins in Dan's mouth! Check out http://www.danchanmagic.com/Videos2.asp for the newest promo video! Current Touring Schedule Dan Chan and Kat the Acrobat will be at the following locations: (Admission to most of the following events are free) 2008 Jan 15th Galt Public Library @ 6:30pm Jan 30th – San Leandro Public Library @ 7:30pm Feb 2nd - San Jose King Library @ 1pm Feb 3rd - Oakland Museum (TBA) Two person Show Feb 6th - Belmont Public Library @ 7pm Feb 7th - Foothill Boy Scouts @ 7pm Feb 8th - Halfmoon Bay Public Library @ 7pm Feb 14th - Rancho Cordova Library, Sacramento @ 4pm Mar 9th - Central Branch Library, Teen Program - Sacramento @ 3pm Mar 12th - Elk Grove Public Library, Sacramento @ 3:30pm Mar 13th - Ripon Public Library @ 3:30pm April 17th - Moraga Library @ 4pm April 17th - Pleasant Hill Library @ 7pm May 21st - Civic Center Public Library, Fairfield @ 3:30pm June 25th - Springtown Branch Library, Livermore @ 10:30am (two person show) July 10th - Salsalito Public Library www.danchanmagic.com "Unbelievable" - John York 49ers Owner Notable performances March & December 2002 - Dan is invited to perform in Iwakuni Japan for the US Marine Corps. June 2003 - Dan is again invited to perform in Japan for the US Marine Corps. September 2003 - Dan is invited to Las Vegas to perform for the Turbon Group. December 2003 - Dan is invited to perform in San Antonio, TX for Earth Circus Productions. January 2004 - Dan is invited to perform for billionaire George Lucas at Sky Walker Ranch. January 2005 - Dan is invited backstage to perform for the performers of Cirque Du Soleil's Alegria. July 2005 - Dan and Kat were invited to Allen & Co. annual gathering of the media elite of billionaires in Sun Valley, Idaho. The famous annual retreat in Sun Valley, Idaho, attracts more moguls than a double-black ski run (Rupert Murdoch, Bill Gates, and Oprah Winfrey have attended). Among those in attendance were Apple's Steve Jobs, Paul Allen, Liberty Media's John Malone, Walt Disney Co.'s Robert Iger, Google co-founders and presidents Sergey Brin and Larry Page, Time Warner chief Dick Parsons, News Corp's Rupert Murdoch, and Sony Corp. CEO Howard Stringer. Not only was Dan invited to perform for this event the production company requested for him to find two other award winning entertainers to perform as well! August 2005 - Dan and Kat the Acrobat were invited to Maryland to perform at Caroline Summerfest. June 2006 - Dan and Kat are invited to perform in Japan for the US Marine Corps. July 2006 - Dan and Kat are invited to perform in Oregon. August 2006 - Dan and Kat are invited to perform in Maryland again. September 2006 - Dan and Kat are invited to the world famous Magic Castle in Hollywood performing a record 20 shows in one week. January 2007 - Dan and Kat are invited as guest artist to perform at Club Med in Ixtapa Mexico July 2007 - Dan and Kat were invited to Winston Salem North Carolina to perform 10 show over the course of 4 days July 2007 - Dan and Kat were invited to Google's company picnic performing for a crowd over 10,000 at the Shoreline Amphitheater.
AADL Reply: Thank you for this information. We will keep you in mind for future programming. Sincerely, Sherlonya Augustine Youth Services Manager
Date Received: 2007-12-29
Type: other
Regarding: other
Patron Comment: I have several years worth of a number of magazines and periodicals, as well as a number of books (no text books) that I would like to donate to the library. Among the magazines are included: American Photo, Consumer Report, Robert Parker's Wine Advocate, Popular Photography, and a few others. If push came to shove, I could probably come up with the list of books, as well. My question: would you accept these if I donated them to the library - If yes, then how would I proceed, where would I go, etc. If no, then would you have any other suggestions for how I could dispose of these items. Many thanks, and a Happy New Year.
AADL Reply: Books are accepted, however, magazines are not. Magazines can be recycled at Recycle Ann Arbor, 2950 East Ellsworth, 734-971-7400. Monday-Saturday 9-5. Book donations may be brought to the back of the Downtown Library during library business hours. Enter the Staff Parking lot off William Street, ring intercom buzzer at door and tell receptionist that you have books to donate. Donation bins are directly inside the door. The Friends of the Ann Arbor District Library will then process your donation. For more information visit http://www.faadl.org/ and follow the "How to Donate" link. Thank you.
Date Received: 2007-12-28
Type: general suggestion
Regarding: facility issue
Patron Comment: Something needs to be done about the automatic blinds, heat, and windows that automatically opens and shuts. First, there is a cold draft coming in which is uncomfortable. Second, the sunlight sheet prevents people from working on those tables.
AADL Reply: This comment was submitted anonymously.
Date Received: 2007-12-27
Type: complaint
Regarding: noise
Patron Comment: people talking at computers station constantly, also the people that work here too.
AADL Reply: Thank you for contacting us about your library visit being disrupted by noise. I am sorry to hear that your visit was disturbed. The Library's Rules of Behavior are available at every desk and online at http://www.aadl.org/aboutus/policies/behavior. Rule #12 specifically deals with sustained conversation or other sounds louder than the general noise level of the area. In the future, please feel free to let any of our staff know (even if they themselves are the culprits) that conversations louder than the general noise level of the area are disrupting your visit. We do our best, but cannot be everywhere at once or address situations we are not aware of, and rely upon patrons like you to let us know when our Rules are being violated. Thank you for taking the time to contact us. Best regards, Celeste Choate Manager of Access and User Services
Date Received: 2007-12-26
Type: complaint
Regarding: parking
Patron Comment: Your parking lot needs monitoring/policing. Today two cars were parked in the walkway and a woman parked in a handicap space without a sticker.
AADL Reply: Thanks for contacting the Library. The Library has Security staff at Malletts Creek on a part-time basis and regulating parking is one of their duties. If you see someone parked in a Handicapped space without a permit let staff know or call the City of Ann Arbor, Parking Enforcement @ 734.994.2908 to report the violation. Tim Minick Manager, Facilities
Date Received: 2007-12-26
Type: general suggestion
Regarding: other
Patron Comment: I would love if the library has coat rack in kid’s area. Thank you.
AADL Reply: This comment was submitted anonymously.
Date Received: 2007-12-26
Type: complaint
Regarding: computers
Patron Comment: While using the computers, the warnings are not what they are cited to be. The 5 minute warning is actually 2 minutes long, 2 minute warning is 1 minute long, 1 minute warning is 20 seconds. This is bunch of B.S.
AADL Reply: This comment was submitted anonymously.
Date Received: 2007-12-26
Type: compliment
Regarding: exhibits/displays
Patron Comment: Comment on Art Display – needlework on mosquito netting! Amazing and Beautiful!!!
AADL Reply: This comment was submitted anonymously.
Date Received: 2007-12-26
Type: general suggestion
Regarding: computer classes
Patron Comment: Please post info about computer glass on day prior to class so we can know in advance.
AADL Reply: This comment was submitted anonymously.