The art of Conflict Management : Achieving Solutions for Life, Work, and Beyond

Locations
Call Number: BOCD 650.13 Du Oversize
On Shelf At: Downtown Library

Location & Checkout Length	Call Number	Checkout Length	Item Status
Downtown 2nd Floor 6-week checkout	BOCD 650.13 Du Oversize	6-week checkout	On Shelf

Compact discs.
Disc 1. Why conflict management matters ; The adversary system -- Disc 2. Morton Deutsch and the concept of win-win ; Perception, perspective, and punctuation -- Disc 3. Managing multiple and conflicting emotions ; Multiple, complex, and changing goals -- Disc 4. Power-how much we need and how to use it ; conflict styles -- Disc 5. Dysfunctional conflict strategies ; Principled negotiation -- Disc 6. Preparing and arranging to negotiate ; Negotiating conflict resolutions -- Disc 7. Listening in conflict ; Dynamic patterns in close relationships -- Disc 8. Disruptions in close relationships ; How management theories affect conflict -- Disc 9. The nanager's role in dealing with conflict ; Getting professional help with conflict -- Disc 10. Helping others manage conflict ; Moral and cultural conflict -- Disc 11. Managing moral conflict-success stories ; Managing conflict's aftermath -- Disc 12. Teaching our children about conflict ; Conflict management-a success in progress.
Professor Michael Dues, University of Arizona.

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