Wired to Care : : how Companies Prosper When They Create Widespread Empathy
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Introduction -- The map is not the territory -- The way things used to be -- The power of affinity -- Walking in someone else's shoes -- Empathy that lasts -- Open all the windows -- Reframe how you see the world -- We are them and they are us -- The golden rule -- The hidden payoff.
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PUBLISHED
Upper Saddle River, N.J. : FT Press, c2009.
Year Published: 2009
Description: xi, 251 p. ; 22 cm.
Language: English
Format: Book
ISBN/STANDARD NUMBER
9780137142347
013714234X
ADDITIONAL CREDITS
Mortensen, Peter, 1981-
SUBJECTS
Empathy.
Interpersonal relations.
Success in business -- Psychological aspects.
Organizational effectiveness.