Supercommunicators : : how to Unlock the Secret Language of Connection
Book - 2024 153.6 Du, Adult Book / Nonfiction / Social Science / Psychology / Duhigg, Charles None on shelf 52 requests on 7 copies
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Includes index.
"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations-our identities-shape every discussion we have, from who will pick up the kids to how we want to be treated at work"-- Provided by publisher.
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PUBLISHED
New York : Random House, [2024]
Year Published: 2024
Description: 299 pages : illustrations ; 24 cm
Language: English
Format: Book
ISBN/STANDARD NUMBER
9780593243916
0593243919
SUBJECTS
Interpersonal communication.
Communication -- Psychological aspects.