Powerful Phrases for Dealing With Difficult People : : Over 325 Ready-To-Use Words and Phrases for Working With Challenging Personalities
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650.13 Ev | 4-week checkout | Due 05-25-2024 |
Introduction -- Powerful phrases + actions = successful work relationships -- Communicating powerful phrases -- Actions that enhance powerful phrases -- Effective conflict resolution = strengthened work relationships -- Five steps to effective conflict resolution -- Powerful phrases for challenging coworker situations -- Powerful phrases for challenging situations with your boss -- Powerful phrases for situations you cause.
There's no escaping problematic personalities. Learn to build positive, productive relationships with everyone in your workplace. This trouble-shooting guide is organized for quick look up, helping you identify situations that push your emotional buttons, and offering tools for defusing potentially explosive situations.
REVIEWS & SUMMARIES
Summary / AnnotationTable of Contents
Excerpt
Author Notes
COMMUNITY REVIEWS
Buy submitted by Clown81 on July 6, 2022, 2:33am I'm going to buy this book for myself.
PUBLISHED
New York : AMACOM, [2014]
Year Published: 2014
Description: ix, 225 pages ; 23 cm
Language: English
Format: Book
ISBN/STANDARD NUMBER
9780814432983
0814432980
SUBJECTS
Problem employees.
Personnel management.
English language -- Terms and phrases.
Dictionaries.