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Upstream : : the Quest to Solve Problems Before They Happen

Heath, Dan, 1973- Book - 2020 658.4 He, Adult Book / Nonfiction / Social Science / General / Heath, Dan 2 On Shelf No requests on this item Community Rating: 0 out of 5

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Call Number: 658.4 He, Adult Book / Nonfiction / Social Science / General / Heath, Dan
On Shelf At: Downtown Library, Malletts Creek Branch

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658.4 He 4-week checkout On Shelf
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Adult Book / Nonfiction / Social Science / General / Heath, Dan 4-week checkout On Shelf
Westgate Adult Books
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Adult Book / Nonfiction / Social Science / General / Heath, Dan 4-week checkout Due 05-06-2024

Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- How will you unite the right people? -- How will you change the system? -- Where can you find a point of leverage? -- How will you get early warning of the problem? -- How will you know you're succeeding? -- How will you avoid doing harm? -- Who will pay for what does not happen? -- The Chicken Little problem: distant and improbably threats -- You, upstream.
"So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored ... victories by switching to an upstream mindset"--Publisher marketing.

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PUBLISHED
New York : Avid Reader Press, 2020.
Year Published: 2020
Description: ix, 308 pages : illustration ; 22 cm
Language: English
Format: Book

ISBN/STANDARD NUMBER
9781982134723
1982134720

SUBJECTS
Success in business.
Problem solving.
Decision making.
Organizational behavior.
Social psychology.