Effective Communication Skills

Locations
Call Number: BOCD 302.2 Ke Oversize
On Shelf At: Downtown Library

Location & Checkout Length	Call Number	Checkout Length	Item Status
Downtown 2nd Floor 4-week checkout	BOCD 302.2 Ke Oversize	4-week checkout	On Shelf

Compact discs.
24 lectures - 30 minutes per lecture.
Lecture 1. The magic of everyday communication -- Lecture 2. The complex layers of face-to-face talk -- Lecture 3. The social context that shapes our talk -- Lecture 4. The operations of the cognitive unconscious -- Lecture 5. The conscious mind in perception -- Lecture 6. The conscious mind in using language -- Lecture 7. The conscious mind and emotion -- Lecture 8. The development of our sense of self -- Lecture 9. Self, attachment, and self-esteem -- Lecture 10. Protecting the self in face-to-face talk -- Lecture 11. Conscious self-talk and self-management -- Lecture 12. Challenges to effective communication -- Lecture 13. Talking to connect and build relationships -- Lecture 14. Differences, disagreement, and control talk -- Lecture 15. Commands, accusations, and blame -- Lecture 16. Healing relationships with dialogue talk -- Lecture 17. Focus on the other, the heart of the dialog -- Lecture 18. Assertive dialogue to manage disagreement -- Lecture 19. Compassionate confrontation -- Lecture 20. Communication, gender and culture -- Lecture 21. Talking our way to lasting relationships -- Lecture 22. Leadership, appreciation, and productivity -- Lecture 23. Dialogue and appreciation, engaged employees -- Lecture 24. Dialogue, ethical choices behind our talk.
Dalton Kehoe, York University, lecturer.
Professor Kehoe explores how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.

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