Driving Loyalty : Turning Every Customer and Employee Into a Raving fan for Your Brand
Book on CD - 2013 BOCD 658.834 Ka 1 On Shelf No requests on this item
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Locations
Call Number: BOCD 658.834 Ka
On Shelf At: Downtown Library
Location & Checkout Length | Call Number | Checkout Length | Item Status |
---|---|---|---|
Downtown 2nd Floor 4-week checkout |
BOCD 658.834 Ka | 4-week checkout | On Shelf |
Compact discs.
Unabridged.
"With tracks every 3 minutes for easy book marking"--Container.
Narrated by Jonathan Yen.
Listeners go behind the scenes of Enterprise Holdings--the parent company of Enterprise, Alamo, and National rental car companies--to discover how attention to stakeholder relationships can be a key factor in success.
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PUBLISHED
Prince Frederick, MD : Recorded Books, p2013.
Year Published: 2013
Description: 7 sound discs (8 hrs., 30 min.) : digital ; 4 3/4 in.
Language: English
Format: Book on CD
ISBN/STANDARD NUMBER
9781470365769
1470365766
ADDITIONAL CREDITS
Taylor, Andrew C.
Yen, Jonathan.
Recorded Books, LLC.
SUBJECTS
Customer services.
Loyalty.
Corporate culture.
Organizational behavior.
Brand loyalty.
Customer loyalty.