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Digital Sense : : the Common Sense Approach to Effectively Blending Social Business Strategy, Marketing Technology, and Customer Experience

Wright, Travis. Book - 2017 658.872 Wr, Adult Book / Nonfiction / Business & Economics / Marketing / Wright, Travis 2 On Shelf No requests on this item Community Rating: 0 out of 5

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Call Number: 658.872 Wr, Adult Book / Nonfiction / Business & Economics / Marketing / Wright, Travis
On Shelf At: Downtown Library, Westgate Branch

Location & Checkout Length Call Number Checkout Length Item Status
Downtown 2nd Floor
4-week checkout
658.872 Wr 4-week checkout On Shelf
Westgate Adult Books
4-week checkout
Adult Book / Nonfiction / Business & Economics / Marketing / Wright, Travis 4-week checkout On Shelf

Overview. The game at speed -- Influencers, zombies, and everything between -- Building a customer-centric organization. Introducing the experience marketing framework -- The insights layer -- Mind over organizational matter -- The vision layer -- The success layer -- Social business strategies and tactics. Social business strategy for marketing -- Social business strategy for sales -- Social business strategy for influencers and employee advocates -- Social business strategy for HR -- Social business strategy for customer service -- Data and automation. Designing your ultimate marketing stack -- Future-proofing. Building a personal brand, BRO -- Avoiding obsolescence and the road ahead.

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Cover image for Digital sense : : the common sense approach to effectively blending social business strategy, marketing technology, and customer experience


PUBLISHED
Hoboken, New Jersey : John Wiley & Sons, Inc., [2017]
Year Published: 2017
Description: xxxviii, 266 pages : illustrations ; 24 cm.
Language: English
Format: Book

ISBN/STANDARD NUMBER
9781119291701
1119291704

ADDITIONAL CREDITS
Snook, Chris J.,

SUBJECTS
Internet marketing.
Internet advertising.
Digital media.