Zingerman's Guide to Giving Great Service : : Treating our Customers Like Royalty
Book - 2003 658.812 We 2 On Shelf 1 request on 2 copies
Sign in to request
Locations
Call Number: 658.812 We
On Shelf At: Downtown Library
| Location & Checkout Length | Call Number | Checkout Length | Item Status |
|---|---|---|---|
|
Downtown 2nd Floor 4-week checkout |
658.812 We | 4-week checkout | On Shelf |
|
Downtown 2nd Floor 4-week checkout |
658.812 We | 4-week checkout | On Shelf |
COMMUNITY REVIEWS
Good But Out of Date submitted by Chris82 on July 31, 2011, 8:13pm One of the best customer service books I've read. On top of that it was written and made by an Ann Arbor local. There is an more up to date (2004) version of this book available at the AADL.
PUBLISHED
Ann Arbor, MI : Zingerman's, 2003.
Year Published: 2003
Description: 129 p.
Language: English
Format: Book
ADDITIONAL CREDITS
Zingerman's Delicatessen (Restaurant : Ann Arbor, Mich.)
SUBJECTS
Consumer satisfaction.