How to Have That Difficult Conversation : : Gaining the Skills for Honest and Meaningful Communication

Locations
Call Number: Adult Book / Nonfiction / Family & Relationships / General / Conflict Resolution, 158.2 Cl, Adult Book / Nonfiction / Self-Help / Communication / Cloud, Henry
On Shelf At: Malletts Creek Branch

Location & Checkout Length	Call Number	Checkout Length	Item Status
Malletts Adult Books 4-week checkout	Adult Book / Nonfiction / Family & Relationships / General / Conflict Resolution	4-week checkout	On Shelf
Downtown 2nd Floor 4-week checkout	158.2 Cl	4-week checkout	Due 04-30-2024
Traverwood Adult Books 4-week checkout	Adult Book / Nonfiction / Self-Help / Communication / Cloud, Henry	4-week checkout	Due 05-06-2024

"Formerly titled How to have that difficult conversation you've been avoiding" -- Title page.
"Formerly titled Boundaries face to face" -- Title page.
Includes small group discussion guide.
Part I. Why you need to have that difficult conversation: The talk can change your life ; The benefits of a good conversation -- Part II. The essentials of a good conversation: Be emotionally present ; Be clear about "you" and "I" ; Clarify the problem ; Balance grace and truth ; Stay on task ; Use the formula, when you do "a," I feel "b" ; Affirm and validate ; Apologize for your part in the problem ; Avoid "shoulds" ; Be an agent for change ; Be specific ; Differentiate between forgiving and trusting -- Part III. Seeing how it's done: Telling people what you want ; Making someone aware of a problem ; Stopping a behavior ; Dealing with blame, counterattack and other problems -- Part IV. Getting yourself ready to have the conversation: Why you need to be ready ; How to get ready -- Part V. Having the difficult conversation with people in your life: With your spouse ; With someone you're dating ; With your child ; With your parent ; With adult children ; At work ; With people in authority.

REVIEWS & SUMMARIES

Summary / Annotation
Author Notes

COMMUNITY REVIEWS

No community reviews. Write one below!