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Customer Service Training 101 : : Quick and Easy Techniques That get Great Results

Evenson, Renee, 1951- Book - 2005 658.812 Ev None on shelf No requests on this item Community Rating: 0 out of 5

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Includes index.

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Cover image for Customer service training 101 : : quick and easy techniques that get great results


PUBLISHED
New York : AMACOM, c2005.
Year Published: 2005
Description: ix, 207 p. ; 23 cm.
Language: English
Format: Book

ISBN/STANDARD NUMBER
0814472907

SUBJECTS
Customer services.
Customer relations.
Employees -- Training of.