Website Terms of Use Policy

The Ann Arbor District Library is committed to sustaining the value of public library services for the greater Ann Arbor community through the use of traditional and innovative technologies. We do this by assuring public ownership of print collections, digital resources, and gathering spaces for the citizens of the library district.

Your access to and use of the Ann Arbor District Library’s (the "Library") website (this "Site") is subject to the following Terms of Use, as well as all applicable laws. Your access to this Site is in consideration for your agreement to comply with and be bound by these Terms of Use, and by accessing, browsing, or using this Site, you accept, without limitation or qualification, these Terms of Use.

Future Modifications

These Terms of Use may change from time to time, and we encourage you to review them periodically. Any modification is effective immediately upon posting to this page, unless otherwise stated. Your continued use of this Site following the posting of any modification signifies your acceptance of such modification.

Privacy

We believe the privacy of your information is important. Our Privacy Statement Policy is incorporated into these Terms of Use and govern your use of this Site.

License

Except where otherwise noted, content on this Site is licensed under a Creative Commons Attribution-NonCommercial 3.0 License.

Use of Site Content

The Library encourages you to use materials made available on this Site, provided that you follow the following guidelines:

1. Digital Content. Materials downloaded from this Site may only be used for personal, educational, or research purposes. They may not be used for commercial purposes.

2. Obtaining Necessary Permissions. The Site contains a wide range of materials that are in the public domain as well as materials that are protected by copyright. In cases where materials on this Site are protected by third party rights, you are responsible for clearing the necessary rights in order to use the materials in question. It is your obligation to determine and satisfy copyright or other use restrictions when publishing or otherwise distributing materials from the Library's collections. You are solely responsible for determining whether the use of any digital object requires the permission of any other person or entity, and you are responsible for paying any associated fees. If you have questions about the legal issues surrounding the use of digital objects, you should contact an attorney.

3. Crediting the Library. If you use material from this Site, we ask that you credit the Library by linking directly to the permalink provided or, if no permalink is provided, via the URL on which the material is found. If you use material from this Site offline, we ask that you credit the Library as follows: “Courtesy of The Ann Arbor District Library. www.aadl.org”

Guidelines for User-Generated Content

The Library encourages users of this Site to become involved in its interactive sections by participating in online discussions and, in some cases, uploading content. Before you participate in these activities, however, we ask that you please make sure that any such content does not infringe the rights of any third party. For example, if you upload a drawing or a photo, please make sure that you are the creator of the artwork. Do not contribute content if you do not own the rights.

Additionally, please remember to exercise good judgment when contributing written material or other content. The Library reserves the right to edit or remove contributions that are offensive or objectionable to others, that use inappropriate language, or that are off-topic. We also ask that you do not insert your own or a third party's advertising, branding or other promotional content into any contribution made to this Site.

Digital Millennium Copyright Act; Copyright Complaints

The Library respects the intellectual property rights of others and requires those that visit this Site and use the Library’s network to do the same. The Library may, in appropriate circumstances and at our discretion, remove or disable access to material on this Site or the Library’s network that infringes upon the copyright rights of others. The Library also may, at our discretion, remove or disable links or references to an online location that contains infringing material or infringing activity. In the event that any visitors to this Site or users of the Library’s network repeatedly infringe on others' copyrights, the Library may, in its sole discretion, terminate those individuals' rights to use this Site or the Library’s network.

If you believe that your work has been used on the Library’s Site or network in any manner that constitutes copyright infringement, please notify the Library’s copyright agent by written notice. The notice should include the following information:

  • An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
  • A description of the copyrighted work you claim has been infringed, including a copy of the copyrighted work or the web page address where the copyrighted work may be found;
  • Identification of the location on the Site of the material you claim has been infringed, or the link or reference to another website that contains the material you claim has been infringed;
  • Your name, address, telephone number and email address;
  • A statement by you that you have a good faith belief that the disputed use of the material at issue is not authorized by the copyright owner, the agent of the copyright owner or the law; and
  • A statement by you that the information in this notification is accurate and a statement, under penalty of perjury, that you are the copyright owner of the material allegedly infringed or authorized to act on the copyright owner's behalf.

The Library’s copyright agent for notice of claims of copyright infringement on this Site and the Library’s network is Josie Parker whose contact information is as follows:

Ann Arbor District Library
343 South Fifth Avenue
Ann Arbor, Michigan 48104
Phone: 734.327.4263
Facsimile: 734.327.8309

Registration, Accounts and Passwords

You agree to provide true, accurate, current and complete data about yourself when entering into a transaction with the Library. In the event you fail to provide such accurate personal data or otherwise comply with these Terms of Use, the Library will have the right to suspend or terminate your use of the Site and/or terminate your account (if applicable). You will receive a password and account upon completing the registration form. You are solely responsible for maintaining the confidentiality of your password and account, and you are solely responsible for all use of your password or account, whether authorized by you or not. You agree to (a) immediately notify the Library of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account each time you use this Site from a public or shared computer. Access and use of password protected and/or secure areas of this Site are restricted to users who have been given a valid password by the Library. Unauthorized individuals attempting to access these areas of this Site may be subject to prosecution.

Library Points Awarded to Users

From time to time, the Library may implement programs that award points to its registered Library users (“Points”). Points have no cash value. As long as you remain a registered Library user, your Points never expire; however, if you cancel your Library registration, your Points will expire. The Library, in its sole discretion, may award different prizes for Points. The Library reserves the right to change the conditions for awarding prizes and does not guarantee awarding any particular or quantity of prizes or awarding any prizes at all. The Library reserves the right to change these policies or cancel these promotions at any time. A list of any prizes that will be awarded to point earners, if any, can be found at http://play.aadl.org/shop.

Policy on Spamming

You specifically agree that you will not utilize email addresses or any electronic data obtained by using this Site to transmit the same or substantially similar unsolicited message to 10 or more recipients in a single day, or 20 or more unsolicited messages in a single week (consecutive 7-day period). The Library, in its sole discretion, will identify violations of the limitations on email usage set forth in these Terms of Use. Violations may result in your removal from registered areas, denial of support or services, or other consequences.

Other Site Links

Some links on this Site lead to websites that are not operated by the Library. The Library does not control these websites nor do we review or control their content. These links are not an endorsement of products, services, or information, and do not imply an association between the Library and the operators of the linked website. When you select a link to an outside website, you are subject to the terms and conditions of the owner/sponsors of that outside website.

Termination of Use

The Library may, in its sole discretion, terminate or suspend your access to and use of this Site without notice and for any reason, including for violation of these Terms of Use or for other conduct which the Library, in its sole discretion, believes is unlawful or harmful to others. In the event of termination, you will no longer be authorized to access this Site, and the Library will use any means possible to enforce this termination.
Disclaimers

All materials on this Site are provided "as is" without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular use, and/or non-infringement. The Library assumes no responsibility for damage to your computer or other property resulting from your use of this Site. You understand and agree that any downloading or obtaining of material or data through this Site is done at your own risk. In addition, we disclaim any and all responsibility or liability for the accuracy, reliability, and legality of materials found on this Site.

IN NO EVENT SHALL THE LIBRARY OR ANY OF ITS TRUSTEES, EMPLOYEES, AGENTS, OR AFFILIATED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO.

Indemnity

You agree to defend, indemnify and hold the Library and its trustees, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from or relating to your use of this Site, your placement or transmission of any message, content, information, software or other materials through this Site, or your breach or violation of the law or of these Terms of Use. The Library reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with the Library’s defense of such claim.

Policy adopted by the Ann Arbor District Library Board February 20, 2012

Staff

SALARIES POLICY

Salaries and other terms and conditions of employment of organized personnel shall be determined through good faith collective negotiations as described and provided for in Act 336 of Michigan Public Acts of 1947 as amended through Act 379 of 1965, and Act 176 of Michigan Public Acts of 1939 as amended through Act 282 of 1965.

Policy Adopted by the Ann Arbor District Library Board December 12, 1995


EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION POLICY

The Ann Arbor District Library is an Equal Opportunity/Affirmative Action employer. The Library bases its employment decisions on its staffing needs and on each person's qualifications, including such relevant factors as performance, experience, training, and education. The Library will not discriminate against employees or applicants for employment on any matter related to employment including hire, tenure, terms, conditions, and priveleges of employment, because of race, color, religion, national origin, ancestry, age, sex, sexual orientation, height, weight, marital status, veteran status, physical or mental disability, or other factors prohibited by applicable law.

The Ann Arbor District Library is committed to taking affirmative action to increase diversity of applicants and employees.

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Revisions adopted April 19, 2004


EMPLOYMENT OF CLOSE RELATIVES

The Ann Arbor District Library Board recognizes that close relatives of currently employed staff are entitled to be considered for employment based on the relative strength of their individual qualifications. The Ann Arbor District Library Board also recognizes that the employment of close relatives can be inconsistent with certain desirable supervisory practices and may even, upon occasion, become disruptive to the working environment. These concerns notwithstanding, the Board will permit the employment of such relatives as long as that employment:

    1. Results from standard screening and interviewing processes.

    2. Provides the best available candidate for the position.

    3. Does not constitute a direct superordinate/subordinate relationship for purposes of supervision and/or evaluation.

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Revision adopted April 19, 2004


FAMILY AND MEDICAL LEAVE OF ABSENCE POLICY

The Family and Medical Leave Act (FMLA) provides eligible employees with unpaid leave for certain family and medical reasons. This policy sets out the employee’s rights and obligations.

A. Employee Eligibility Criteria. To be eligible for FMLA leave, you must be in a position covered under the FMLA and you must have been employed:

    • for at least twelve months (which need not be consecutive);
    • for at least 1250 hours during the 12 month period immediately preceding the commencement of the leave.

B. Reasons for FMLA Leave. Subject to the provisions of this policy and the Family and Medical Leave Act, an eligible employee may take leave for any one, or a combination of, the following reasons:

    1. The birth of the employee’s child or to care for the newborn child;

    2. The placement of a child with the employee for adoption or foster care or to care for the newly placed child.

    3. To care for the employee’s spouse, child or parent (but not in-law) with a serious health condition; and/or

    4. To care for the employee’s own serious health condition that makes the employee incapable of performing the functions of his or her job.

    5. A qualifying exigency (as defined by the Department of Labor) arising out of the fact that the spouse, or a son, daughter, or parent of the employee is on active duty or call to active duty status in support of a contingency operation as either a member of the reserve components or as a retired member of the Regular Armed Forces or Reserves. An employee whose family member is on active duty or call to active duty status in support of a contingency operation as a member of the Regular Armed Forces is not eligible to take leave because of a qualifying exigency.

    6. Care of the employee’s spouse, child, parent or next of kin (as defined by the Department of Labor) who is a current member of the Armed Forces and who, as a result of injury or illness incurred in the line of duty while on active duty in the Armed Forces, (a) is undergoing medical treatment, recuperation, or therapy, (b) is otherwise in outpatient status, or (c) is otherwise on a temporary disability retired list, provided that such injury or illness may render the service member medically unfit to perform duties of his/her office, grade, rank or rating.

C. Amount of Leave.

    1. An eligible employee is entitled to up to 12 workweeks of unpaid leave during a 12-month period for reasons 1-5 above.

    2. An eligible employee is entitled to up to 26 workweeks in a single 12-month period to care for an injured or ill service member (reason 6 above). Provided, however, leave to care for an injured or ill service member, when combined with other FMLA qualifying leave (reasons 1-5), may not exceed 26 weeks in a single 12 month period. The single 12-month period is on a per-covered-servicemember, per-injury basis. If all of the 26 workweek entitlement is not used in the single 12-month period, the remaining leave entitlement is forfeited. This paragraph does not limit the availability of FMLA leave for reasons 1-5 during any other 12-month period.

D. Leave Period.

    1. Reasons 1-5. The leave for reasons 1-5 is a rolling 12-month period measured backward from the first day of the employee’s leave.

    2. Reason 6. The single 12-month leave period for reason 6 will be measured beginning with the first day of leave taken and ending 12 months later.

E. Birth, Care or Placement of Child. The right to FMLA leave for the birth, care and/or placement of a child into an employee’s family may only be taken within the 12 months after the date of the birth or placement of the child.

F. Spouses Working for the Library. If both spouses are employed by the Library, the combined leave for either birth, care and/or placement of a child, or to care for the employee’s parent with a serious health condition shall not exceed 12 weeks. The combined leave for spouses working for the Library is limited to 26 weeks when leave is to care for an injured or ill service member, or such leave is taken in combination with leave for either birth, care and/or placement of a child, or to care for the employee’s parent.

G. Intermittent or Reduced Work Schedule Leave.

    1. Definitions. Under some circumstances, employees may take FMLA leave intermittently or on a reduced work schedule basis. Intermittent leave is leave taken in separate blocks of time. A reduced work schedule leave is a leave schedule that reduces an employee’s usual number of hours per workweek or hours per workday.

    2. Birth, Care or Placement of a Child. In the case of unpaid leave for the birth, care or placement of a child, intermittent leave or working a reduced number of hours is not permitted, unless both the employee and the Library agree.

    3. Medical Necessity. In the case of unpaid leave for serious health conditions, the leave may be taken intermittently or on a reduced hours basis only if such leave is medically necessary.

    4. Military Family Leave. FMLA leave may also be taken intermittently or on a reduced hours basis for reasons relating to a family member’s qualifying exigency (reason 5) or when an employee needs to care for a family member who has incurred an injury or illness while on active duty (reason 6).

    5. Temporary Transfer of Position. Where an employee requests intermittent leave or leave on a reduced hours basis, the Library has the option, in its sole discretion, to require the employee to transfer to a temporary alternative job for which the employee is qualified and which better accommodates the intermittent leave or reduced hours leave than the employee’s regular job. The temporary position will have equivalent pay and benefits as the employee’s regular job.

    6. Scheduling of Leave. If an employee takes leave intermittently or on a reduced work schedule basis, the employee must, if possible, attempt to schedule the leave so as not to unduly disrupt operations.

H. Written Application. You should request FMLA leave by completing the Library’s Application for FMLA Leave form and submitting it to Human Resources. You can obtain one of these forms from Human Resources.

I. Employee Notice Requirement.

    1. Reasons 1 and 2. When the necessity for leave under reasons 1 and 2 is foreseeable based on an expected birth or placement, the employee must provide Human Resources with at least 30 days advance notice, before the leave is to begin, of the employee’s intention to take leave, except that if the date of birth or placement requires leave to begin in less than 30 days, the employee shall provide such notice as is practicable and shall comply with the Library’s normal call-in procedure.

    2. Reasons 3, 4 and 6. When the necessity for leave under reasons 3, 4 and 6, is foreseeable based upon planned medical treatment, the employee

    a) Shall make a reasonable effort to schedule the treatment so as to not unduly disrupt operations, subject to the approval of the applicable health care provider; and

    b) Shall be provided not less than 30 days’ notice, before the date the leave is to begin, of the employee’s intention to take leave, except that if the date of treatment requires leave to begin in less than 30 days, the employee shall provide such notice as is practicable and shall comply with the Library’s normal call-in procedure.

    3. Reason 5. When the necessity for leave under reason 5 is foreseeable, the employee shall provide such notice as is reasonable and practicable and shall comply with the Library’s normal call-in procedure.

J. Initial Documentation.

    1. Family Member Status. When leave is taken to care for a family member, the Library may require the employee to provide documentation or statement of family relationship (e.g., birth certificate or court document).

    2. Medical Certification. An application for FMLA based on reasons 3, 4 or 6 must, in addition to the “Application For FMLA Leave” form, be accompanied by the applicable “Certification of Health Care Provider” form. The certification must state the date on which the health condition commenced, the probable duration of the condition, and the appropriate medical facts regarding the condition. If the employee has a serious health condition, the certification must state that the employee cannot perform the functions of his or her job. If the Library receives a complete medical certification, it will limit its inquiries to the health care provider for clarification and authenticity.

    3. Qualified Exigency (Reason 5). A request for leave for a qualified exigency (reason 5), must be supported by complete and sufficient certification as provided for on the “Certification of Qualifying Exigency for Military Family Leave” form.

K. Employee’s Reporting Requirements.

    1. Recertification and Periodic Reporting. The Library may require an employee on FMLA leave to report periodically on his or her status and the intention of the employee to return to work, and also periodic recertification of the medical condition. The Library will notify the employee in writing of its initial requirement for medical certification. The Library will advise the employee of its need for additional medical certification in writing. Recertification is not required for Military Family Leaves (reasons 5 and 6).

    2. Change in Return to Work Date. If the employee’s anticipated return to work date changes and it becomes necessary for the employee to take more or less leave than originally anticipated, the employee must provide Human Resources with reasonable notice of the employee’s changed circumstances and new return to work date. If the employee gives Human Resources notice of the employee’s intent not to return to work, the employee will be considered to have voluntarily resigned.

    3. Fitness for Duty Certification. Before the employee returns to work from FMLA leave for the employee’s own serious health condition, the employee may be required to submit a fitness for duty certification from the employee’s health care provider, with respect to the condition for which the leave was taken, stating that the employee is able to resume work.

FMLA leave or return to work may be delayed or denied if the appropriate documentation is not provided in a timely manner.

L. Use of Paid and Unpaid Leave. Leave taken for reasons 1, 2 3, 4 and 6 shall be charged first to accumulated and earned paid sick time and, if this is insufficient, the employee may choose to use accumulated and earned vacation time. Leave taken for reason 5 may, at the employee’s election, be charged to accumulated and earned vacation time.

If the employee exhausts his/her earned and accumulated paid leave time during the leave of absence, the remainder of the leave shall be unpaid. The employee shall continue to receive the benefits described in the Leave of Absence policy during the leave of absence period.

The employee shall not suffer any loss of benefits or service credit which he/she accrued prior to the leave of absence.

The Library is responsible for designating if paid leave used by the employee counts as FMLA leave, based on information provided by the employee.

M. Designation of Leave. Human Resources will notify the employee that leave has been designated as FMLA leave, either upon the employee’s request or, if the Library believes the leave to be for an FMLA qualifying purpose. The Library may provisionally designate the employee’s leave as FMLA leave if the Library has not received medical certification or has not otherwise been able to confirm that the employee’s leave qualifies as FMLA leave. If the employee has not notified Human Resources of the reason for the leave, and the employee desires that leave be counted as FMLA leave, the employee must notify Human Resources as soon as practicable that the leave is/was for an FMLA reason. The employee will be expected to respond to reasonable employer inquiries designed to determine if the absence is potentially FMLA-qualified. Failure to provide timely notice or sufficient information may result in the delay or denial of FMLA coverage. In addition, if the Library determines that an employee’s leave was for an FMLA purpose, it may designate the leave as retroactive FMLA leave in appropriate circumstances in accordance with FMLA regulations.

N. Maintenance of Health Benefits. During FMLA leave an employee is entitled to continued group health plan coverage under the same conditions as if the employee was at work.

An employee on FMLA leave must continue making insurance premium payments to maintain insurance coverage, as must the Library. The employee and the Library will determine, prior to commencement of the FMLA leave, the method for the employee to pay his or her share of health insurance premiums while on unpaid FMLA leave. If the employee’s payment of health insurance premiums is more than 30 days late, the Library may discontinue health insurance coverage upon notice to the employee.

The Library’s obligation to maintain health benefits under FMLA will cease if and when an employee informs the Library of an intent not to return to work at the end of the leave period, or if the employee fails to return to work when the FMLA leave entitlement is used up.

O. Return From FMLA Leave. Upon return from FMLA leave, the Library will place the employee in the same position the employee held before the leave or an equivalent position with equivalent pay, benefits and other employment terms and conditions.

P. Limitations on Reinstatement. An employee is entitled to reinstatement only if he/she would have continued to be employed had FMLA leave not been taken. Thus, an employee is not entitled to reinstatement if, because of a layoff, reduction in force or other legitimate business reason, the employee would not have been employed at the time job restoration is sought.

In addition, the Library reserves the right to deny reinstatement to salaried, eligible employees who are among the highest paid 10 percent of the Library’s employees (“key employees”), if such denial is necessary to prevent substantial and grievous economic injury to the Library’s operations.

Q. Failure to Return to Work Following FMLA Leave. If the employee does not return to work following the conclusion of FMLA leave, the employee will be considered to have voluntarily resigned. The Library may recover, through deduction of accrued paid PTO or vacation or other means, premiums it paid to maintain health insurance coverage for an employee who fails to return to work from FMLA leave, unless the reason the employee does not return is due to (1) the continuation, recurrence or onset of a serious health condition that entitles the employee to leave under reasons 3 or 4, or (2) the continuation, recurrence or onset of a serious injury or illness of the family member when leave was taken for reason 6, or (3) other circumstances beyond the employee’s control.

R. Conformance with FMLA. The foregoing provisions are intended to comply with the Family and Medical Leave Act of 1993, as amended, and with Regulations promulgated, from time to time, by the Department of Labor. To the extent that any provision conflicts with the Act or Regulations, the Act and/or Regulations shall control.

S. Reservation of Rights. The Library reserves the right to exercise all rights accorded employers under the Act and Regulations, whether or not the policy specifically sets out those rights.

Policy adopted by the Ann Arbor District Library Board May 19, 1997
Revisions adopted April 19, 2004 and April 27, 2009


STAFF DEVELOPMENT AND TRAINING POLICY

The Ann Arbor District Library recognizes that staff training, development, and participation in professional conferences are important for professional growth. The Library supports participation in workshops, conferences, seminars, and meetings, consistent with the Library's strategic goals and established budget priorities.

Policy adopted by the Ann Arbor District Library Board May 19, 1997
Revisions adopted April 19, 2004


PERFORMANCE EVALUATION POLICY

Performance appraisals are used to assist in strengthening the library's programs and services, by providing for a periodic exchange of information between supervisor and employee and administrative staff about progress, accomplishments and areas needing improvement. They are an opportunity for a staff member and supervisor to discuss the individual's key responsibilities, align them with the objectives of the department and the library's strategic plan, and to discuss how the individual's behavior fits with organizational values. They are also an opportunity for clarifying work standards, discussing training and development needs, setting goals for the next year and identifying the support needed to reach such goals.

Each employee shall be evaluated periodically by the employee's immediate supervisor. The frequency, process and instruments to be used in such evaluations shall be determined by the administration.

Policy adopted by the Ann Arbor District Library Board February 16, 1998


PAY FOR PERFORMANCE POLICY FOR NON-REPRESENTED EMPLOYEES

I. Purpose

It is the purpose of this policy to provide a means for the regular review and, where appropriate, the adjustment of each employee’s compensation consistent with his/her contributions to the Library, internal equity, and the external market.

II. Statement of Policy

A. It is the policy of the Ann Arbor District Library to provide compensation that will attract and retain qualified staff, encourage employees to make superior contributions to organizational success and assure internally equitable and externally competitive rates of pay.

B. The Administration shall be responsible for promulgating a program for adjusting employees’ compensation, subject to the following guidelines:

  • All general compensation increases shall take effect on or about July 1 of each year.

  • Salary ranges shall be adjusted based upon a survey of benchmarked positions deemed to be comparable in the local area, state, and region every two to five years, as necessary. Between survey, the salary ranges shall be adjusted based upon changes in the consumer price index for southeast Michigan over the preceding year.

  • As part of the annual budget process, the Administration will propose, for the Board’s consideration, a "compensation pool" amount to be factored into the budget for the next year’s compensation adjustments.

  • A distribution model shall be developed to assist in determining appropriate percentage compensation adjustments based upon each employee’s performance. The aggregate total of all compensation adjustments may not exceed the maximum amount designated by the board for that purpose.

  • Step increases may be paid to an employee whose performance meets expectations and is presently compensated at or above the salary low limit and below the competitive minimum. It is expected that the employee will be advanced annually toward the competitive minimum based upon the acquisition of additional experience and skills. Once fully functioning, an employee may continue to be advanced through the salary range, up to the competitive maximum of the range, provided his/her performance is perceived to warrant such advancement, and is approved by the Director.

  • In extraordinary circumstances, adjustments may be approved beyond the competitive maximum of the salary range. For purposes of this provision, extraordinary circumstances shall be limited to those cases in which (1) the employee possesses extensive qualifications or experience and performs at level dramatically above the expectations of the Library for that position, or (2) the external market rate for the position is shown to clearly in excess of the rate then established for the competitive maximum of the salary range. All exceptions based on extraordinary circumstances require Board approval.

  • No employee receiving a rating below "Meets Expectations" may receive a pay adjustment of any kind.

  • Except in the extraordinary circumstances referenced above, an employee may receive an adjustment in base salary only to the competitive maximum. An employee who is at or above the competitive maximum may, however, receive compensation in the form of a bonus (not added to base salary).

III. Definitions

None

IV. Application

This policy shall apply to all non-represented employees of the Ann Arbor District Library.

V. Responsibility

The Associate Director of Finance and Administrative Services shall be responsible for implementation of this policy, subject to the guidance, direction and oversight of the Director.

VI. Administrative Procedure

To be determined by the Administration.

Policy adopted by the Ann Arbor District Library Board July 20, 1998


WORKPLACE VIOLENCE AND WEAPONS POLICY

The Ann Arbor District Library is committed to providing a safe work environment to its employees. Accordingly, no employee is permitted to bring weapons or firearms of any sort into the workplace or carry them in library vehicles or in personal vehicles parked on Library property. In addition, threatening behavior by employees, patrons, or others will not be tolerated. Such threatening behavior includes, but is not limited to, physical attacks, verbal or physical threats, destruction of property, harassment, intimidation, abusive language, or other words or acts which are intended to harm or intimidate or have the effect of harming or intimidating another person.

Employees are to report to management any possession of weapons or threatening behavior they have witnessed, or of which they are aware. Employees should also report any behavior they regard as intimidating or potentially dangerous, even if no actual violence or direct threat has occurred. This includes threats or intimidating behavior from other employees, patrons, or others when a risk has the potential of occurring at the workplace.

Threatening behavior should be reported immediately to a supervisor or manager. If the situation dictates, public emergency resources should be called by dialing 911.

Employees who engage in behavior that threatens the safety of employees or patrons, or others who may be in the workplace, will be subject to disciplinary action, up to and including termination.

Policy adopted by the Ann Arbor District Library Board May 17, 1999


WORKERS' COMPENSATION

If an employee is injured on the job and becomes eligible for and is receiving compensation under the Michigan Workers' Disability Compensation Act (WDCA), the employee may use accumulated sick leave, if applicable, to supplement the difference between the gross weekly compensation under the WECA and his/her gross weekly earnings (or, for casual employees, the gross wages which would be earned in their normally scheduled work week). The difference shall be charged against the employee's accumulated sick leave days, if applicable, on a pro-rated basis.

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Revisions adopted April 19, 2004


COURT APPEARANCES

Employees of the Ann Arbor District Library are required, on occasion, to be absent from their work assignment for the purpose of fulfilling obligations to the judicial system. It shall be the policy of the Ann Arbor District Library Board to give employees administrative leave, where appropriate, to provide services to the courts. Such administrative leave may be with or without pay, and will be granted in accordance with appropriate master agreement, individual contract provision, or administrative regulation.

Where employees are absent from their duties to appear in court for purposes other than to provide service, their absence shall be accounted and reported in a manner determined by the Director or his/her designee. Administration of this policy will be in accordance with appropriate administrative regulations.

Policy adopted by the Ann Arbor District Library Board December 12, 1995


EMERGENCY CLOSING POLICY

The Library will be open whenever possible. In extraordinary cases when inclement weather or other emergencies imperil the health and safety of staff and customers, the Director or his/her designee may declare the Library closed.

The Director will then inform the staff through the appropriate supervisors that they are not required to report to work or that they may go home early.

When the Director declares the Library closed, those regular staff members who were previously scheduled to work will not lose pay for the regularly scheduled hours they would have otherwise worked.

In cases where a Branch or section of a particular building is closed due to emergency conditions, employees may be reassigned to work in different locations.

Policy adopted by the Ann Arbor District Library Board November 18, 1996
Revisions adopted April 19, 2004


SEXUAL HARASSMENT POLICY

The Ann Arbor District Library fully supports and complies with the laws which are enacted to protect and safeguard the rights and opportunities of all people to seek, obtain, and hold employment without being subjected or exposed to sexual harassment in the workplace.

For this purpose, "sexual harassment" is defined as including unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature, whether or not it is directly linked to the grant or denial of an economic consideration, where such conduct has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment.

In order to permit the Ann Arbor District Library to take appropriate action to enforce this policy, employees are encouraged to report any sexual harassment to the attention of any one of the following persons:

  • Immediate Supervisor

  • Human Resources Manager

  • Director of the Library

Once reported, a thorough and discreet investigation will be conducted, and any employee found to have had sexually harassed another employee will be subject to disciplinary action.

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Revisions adopted March 24, 1997


SOFTWARE USE POLICY

It is the policy of the Library that every copy of software used on any Library personal computer (PC) shall be a legitimate copy that the Library properly purchased or licensed. This policy applies even if the PC is not located on Library property.

To clarify any uncertainty regarding lawful use of computer software the Library acquires and to prevent any possible violations of the U.S. Copyright Act, the Library hereby adopts the following policies:

Installation, Use, and Copying of PC Software

Under the U.S. Copyright Act, each software program the Library acquires can be installed and used on only one PC at a time, unless additional permission is obtained from the software publisher. All other use of software is specifically prohibited.

Accordingly, to ensure that we comply with the Copyright Act, the Associate Director of Finance and Administrative Services will handle all software acquisitions, and no employee of the Library may do any of the following without first receiving approval from the Associate Director of Finance and Administrative Services.

  • Install or store any software on the hard disk of any Library PC.

  • Copy any software for personal use, for the use of third parties, or for any other purpose, except for copies reasonably required for backup or archival purposes.

  • Lend the original or any copy of any software to other Library offices or departments, or to third parties.

  • Remove a copy of any software from the Library premises to run on a home or other non-Library PC, or for any other purpose.

  • Bring to the Library premises, or run on a Library PC, any software acquired for use on a home or other non-Library computer.

Monitoring of Software Use and Copying

Each employee of the Library must assist in maintaining the integrity of this policy by becoming aware of the status of each software program he or she uses, and reporting any suspected illegal copying to his/her supervisor or to the Associate Director of Finance and Administrative Services.

The Associate Director of Finance and Administrative Services will be responsible for maintaining files on all software that the Library purchases or licenses, and for monitoring all software that is used on each Library PC, to verify that each copy of each program stored on each Library PC is an authorized copy that was legally installed on that computer. To this end, the Associate Director of Finance and Administrative Services will make periodic unannounced audits of all software programs stored on Library PC's.

If the Associate Director of Finance and Administrative Services is unable to verify that a program stored on a Library PC is an authorized copy legally installed on that computer, the department/employee responsible for operating that computer will be required to provide appropriate verification by producing a copy of the purchase order or the license agreement for the software, along with the original vendor-supplied documentation and the original vendor-supplied system diskettes for the software. Otherwise, the software will have to be removed from the computer.

All Library employees shall respect the integrity of the system or network. Under no circumstances shall any Library employee intentionally develop or use programs, transactions, data, or processes that harass other users or infiltrate the system or damage or alter the software or data components of a system. Alterations to any system or network software or data component shall be made only under specific instructions from authorized staff.

Policy adopted by the Ann Arbor District Library Board May 19, 1997
Revisions adopted April 19, 2004


COMPUTER, ELECTRONIC COMMUNICATIONS AND VOICE MAIL POLICY

Computer, Electronic and Voice Mail Communications Are Library Records.

The Library's computer, electronic communications, and voice mail systems (collectively referred to as "the Library's systems") are provided for employees to conduct Library business. Communications sent and received through the Library's systems are Library records and are the property of the Library. Excessive personal or inappropriate use of the Library's systems is strictly prohibited. Employees who misuse the Library's systems, or knowingly allow others to do so, are subject to discipline (up to and including termination) and possible legal action.

Library employees may use the Library's systems on their own time to a reasonable extent to pursue nonprofit personal interests, as long as that use does not violate Library policy or interfere with Library business.

The Library's systems must not be used to create offensive or disruptive messages. Among those considered offensive are any containing sexual implications, racial slurs, gender-specific comments, or any that offensively addresses someone else's age, sexual orientation, religious or political beliefs, race, national origin, or disability to harass another person in any way.

The Library's systems must not be used to send (upload) or receive (download) protected copyrighted materials, trade secrets, proprietary financial information, or similar materials without prior authorization.

Monitoring Access

The Library reserves and intends to exercise periodically the right to access, monitor and disclose use of its systems and contents of communications sent or received over its systems to determine whether there have been breaches of security, violations of Library policy or other system misuse. Notwithstanding the Library's right to retrieve and read communications sent or received over its systems, such messages should be treated as confidential by other employees and accessed only by intended recipients or when authorized by the Associate Director of Finance and Administrative Services.

All computer passcodes must be provided to supervisors upon request. No passcode may be used which is unknown to the Library.

Confidentiality

Employees must exercise special care to ensure that electronic and voice mail communications proprietary to the Library, or confidential or copyrighted information, is not provided to persons who do not have a legal or business right to such information.

The use of the Library's systems constitutes an employee's acceptance of this Library policy.

Policy adopted by the Ann Arbor District Library Board May 19, 1997
Revisions adopted April 19, 2004


RELOCATION EXPENSE POLICY

The Library may pay moving and related expenses for new hires, not to exceed a maximum of 20% of their starting annual salary. Prior approval must be secured from the Library Director before the commitment to pay these expenses can be made.

Reimbursable expenses include:

  • Cost incurred during one visit to look for new housing in the area which includes overnight lodging not to exceed four nights, rental car, airfare, and per diem of $40

  • Packing, shipping and storage charges

  • Travel costs en route to the new housing

All recipients of relocation expenses will be required to execute a contract agreeing to reimburse the Library 100% of all monies received, if they do not commence their employment or if they separate from service for any reason, before the end of their first full year of employment.

Applies to: New hires in positions for which the Library has undertaken a national search. The new employee must reside at least 50 miles from Ann Arbor at the time of accepting the job offer.

Policy adopted by the Ann Arbor District Library Board October 20, 1997


RECRUITMENT EXPENSE POLICY

The Library will reimburse costs associated with inviting candidates to Ann Arbor for the purpose of interviewing for positions for which they have been recruited. Such costs may include air travel, airport transit reimbursement, automobile mileage reimbursement, meal allowance, overnight lodging, and other reasonable and necessary expenses

Applies to: Finalists for positions for which the library has undertaken a national search. Finalists must be traveling to the interview a minimum of 50 miles each way.

Policy adopted by the Ann Arbor District Library Board October 20, 1997


BONUS POLICY

From time to time, the Personnel Committee may, at its discretion, review the performance of the Director and make a determination as to what bonus payment, if any, will be paid to the Director.

From time to time, the Director may review, at his/her discretion, the performance of the Associate Director(s) and/or Managers and make a determination as to what bonus payment, if any, may be paid to these individuals. The Director's bonus payment recommendations will be sent to the Personnel Committee for review.

Any approved bonus payments shall be determined prior to the final approval of the budget, and will be included in such budget.

Policy adopted by the Ann Arbor District Library Board April 19, 2004


SOCIAL SECURITY PRIVACY POLICY

I. Policy

Pursuant to Michigan state law, it is the policy of the Ann Arbor District Library (the “Library”) to protect the confidentiality of social security numbers. No person shall knowingly acquire disclose, transfer, or unlawfully use the social security number of any employee or other individual unless in accordance with applicable state and federal law and the procedures and rules established by this policy.

II. Administrative Procedures/Rules

A. Social Security Number Defined
As used in this policy, the term “social security number” includes both the entire nine-digit number and more than 4 sequential digits of the number.

B. Public Display
Social security numbers shall not be placed on identification cards or badges, membership cards, permits, licenses, time cards, employee rosters, bulletin boards, or any other materials or documents that are publicly displayed. Documents, materials, or computer screens that display social security numbers shall be kept out of public view at all times.

C. Access to Social Security Numbers
Only persons authorized by the responsible department or other administrative unit head shall have access to information or documents that contain social security numbers.

D. Mailed or Transmitted Documents
Documents containing social security numbers shall only be mailed or transmitted in the following circumstances:

    (i) State or federal law, rule, regulation, or court order or rule authorizes, permits, or requires that a social security number appear in the document.

    (ii) The document is sent as part of an application or enrollment process initiated by the individual whose social security number is contained in the document.

    (iii) The document is sent to establish, confirm the status of, service, amend, or terminate an account, contract, policy, or employee or health insurance benefit or to confirm the accuracy of a social security number of an individual who has an account, contract, policy, or employee or health insurance benefit.

    (iv) The document or information is a copy of a public record filed or recorded with the county clerk or register of deeds office and is mailed by that office to a person entitled to receive that record.

    (v) The document or information is a copy of a vital record recorded as provided by law and is mailed to a person entitled to receive that record.

    (vi) The document or information is mailed by or at the request of an individual whose social security number appears in the document or information or his or her parent or legal guardian.

Documents containing social security numbers that are mailed or otherwise sent to an individual shall not reveal the number through the envelope window, nor shall the number be otherwise visible from outside the envelope or package.

Social security numbers shall not be sent over the internet or a computer system or network (e.g. through e-mail) unless the connection is secure or the transmission is encrypted. No individual shall be required to use or transmit his or her social security number over the internet or a computer system, or to gain access to an internet website, computer system, or network (e.g. through e-mail) unless the connection is secure, the transmission is encrypted, or a password or other unique personal identification number or other authentication device is also required to gain access to the internet website or computer system or network.

E. Storage and Disposal
All documents or files that contain social security numbers shall be stored in a physically secure manner. Social security numbers shall not be stored on computers or other electronic devices that are not secured against unauthorized access.

Documents or other materials containing social security numbers shall not be thrown away in the trash; they shall be discarded or destroyed only in a manner that protects their confidentiality, such as shredding.

F. Information Collected
Social security numbers should only be collected where required by federal and state law or as otherwise permitted under the Michigan Social Security Number Privacy Act. If a unique identifier is needed, a substitute for the social security number shall be used.

G. Accountability
Any person who fails to comply with this policy shall be subject to discipline up to and including discharge.

H. Policy Guidance
If any questions regarding social security number privacy and security should arise, contact Human Resources for policy clarification and guidance.

Policy adopted by the Ann Arbor District Library Board December 19, 2005


CONFLICT OF INTEREST POLICY-LIBRARY ADMINISTRATIVE EMPLOYEES

I. Application of Policy

This policy is intended to supplement, but not replace, federal and state laws governing conflicts of interest applicable to the Library and its operations, with respect to potential conflicts of interest involving Library Administrative Employees (as defined below).

This policy applies to Library Administrative Employees with significant decision-making authority as follows: Director, Associate Director, Administrative Assistant, Manager, Staffing Coordinator, and Purchasing Agent (collectively, “Administrative Employees”). Persons covered under this policy, as well as their relatives and associates, may be referred to in this policy as "interested parties."

II. Conflict of Interest

A conflict of interest may exist when the interests or concerns of an interested party may be seen as competing with the interests or concerns of the Library. There are a variety of situations that raise conflict of interest concerns including, but not limited to, the following:

A. Financial Interests - A conflict may exist where an interested party directly or indirectly benefits or profits as a result of a decision, policy or transaction made by the Library. Examples include situations where:

    • The Library contracts to purchase or lease goods, services, or properties from an interested party.

    • The Library offers employment or compensation to an interested party or an entity with which the interested party has a direct or indirect financial interest, other than a person who is already employed by the Library.

    • An interested party is provided with a gift, gratuity, or favor of a substantial nature from a person or entity that does business or seeks to do business with the Library. The preceding shall not apply to tokens of appreciation having an aggregate value of $75 or less.

    • An interested party is gratuitously provided use of the facilities, property, or services of the Library, except in accordance with Library policies as to public use of Library facilities and property.

    • The Library adopts a policy that financially benefits an interested party.

A financial interest is not necessarily a conflict of interest. A financial conflict of interest exists only when there is a determination of an actual conflict of interest pursuant to this policy.

B. Other Interests - A conflict also may exist where an interested party obtains a non-financial benefit or advantage that he/she would not have obtained absent his/her relationship with the Library. Examples include where:

    • An interested party seeks to obtain preferential treatment by the Library or recognition for himself/herself or another interested party.

    • An interested party seeks to make use of confidential information obtained from the Library for his/her own benefit (not necessarily financial) or for the benefit of another interested party.

    • An interested party seeks to take advantage of an opportunity or enables another interested person or other organization to take advantage of an opportunity that he/she has reason to believe would be of interest to the Library.

    • The Library adopts a policy that provides a significant nonfinancial benefit to an interested party.

Again, a conflict of interest exists only when there is a determination of an actual conflict of interest pursuant to this policy.

III. Disclosure of Potential Conflicts of Interest

Each Administrative Employee is under a continuing obligation to disclose any potential conflict of interest as soon as it is known or reasonably should be known. For Administrative Employees other than the Library Director, any potential conflict of interest (as defined in this policy) shall be disclosed to the Library Director. In the case of the Library Director, any potential conflict of interest (as defined in this policy) shall be disclosed to the Board Chair.

In addition to the continuing obligation to disclose potential conflicts of interest, each Administrative Employee shall complete the Affirmation of Compliance (Appendix A) upon his/her association with the Library and annually thereafter.

IV. Procedures for Review of Potential Conflicts

Where the potential conflict involves an Administrative Employee other than the Library Director, the Library Director shall be responsible for reviewing the matter and may take appropriate action as necessary to protect the interests of the Library. The Library Director shall report to the Chair the results of any review and the action taken. The Chair shall determine whether any further board review or action is required. If the Library Director is not disinterested with respect to the matter, it shall be further reviewed and approved by the Board Chair.
For any potential conflict of interest involving the Library Director, the Board Chair shall be responsible for reviewing the matter and may take appropriate action as necessary to protect the interests of the Library, including referral of the matter to the Board of Trustees for further consideration or action. If the Board Chair is not disinterested with respect to the potential conflict of interest, the matter shall be reviewed further and approved by the Board of Trustees.

Further consideration or action on potential or actual conflicts of interest shall include but not necessarily be limited to invoking the procedures described below with respect to a specific proposed action, policy or transaction.

V. Procedures for Addressing Conflicts of Interest

Where a potential conflict exists between the interests of the Library and an interested party with respect to a specific proposed action, policy or transaction, the responsible reviewer under Section IV shall consider the matter. The Library shall refrain from acting until such time as the proposed action, policy or transaction has been approved by the responsible reviewer.

A. An interested party who has a potential conflict of interest with respect to a proposed action, policy or transaction of the corporation may provide factual information about the proposed conflict and/or action, policy or transaction.

B. The Library Director, Board Chair, or Board of Trustees, as applicable, may approve the proposed action, policy or transaction presented by an Administrative Employee with a potential or actual conflict of interest upon finding that it is in the best interests of the Library.

C. In making a determination as to a proposed action, policy or transaction that involves a potential or actual conflict of interest, the Library Director, Board Chair, or Board of Trustees, as applicable, shall consider whether the terms of the proposed action, transaction or policy are fair and reasonable to the Library and whether it would be possible, with reasonable effort, to find a more advantageous arrangement with a party or entity that is not an interested party.

D. Approval of any proposed action, policy or transaction by the Board of Trustees shall follow Board policies and procedures, including the conflict of interest policy applicable to Board members.

VI. Documentation

The Library shall document when a conflict disclosure is made under this policy by an Administrative Employee and the disposition of the potential or actual conflict, including a determination that the responsible reviewer acted without any conflict of interest as defined in this policy.

VII. Violations of Conflict of Interest Policy

An Administrative Employee’s failure to disclose a potential or actual conflict of interest may result in such disciplinary and corrective action as the Library Director or Board of Trustees shall determine.

Policy adopted by the Ann Arbor District Library Board May 17, 2010


LEGAL COMPLIANCE POLICY

It is the intent of the Library to adhere to all laws, regulations, and rules promulgated pursuant to law that apply to the Library, including but not limited to, all laws providing for the protection of whistleblowers.

Employees with concerns regarding a violation or suspected violation of a law, regulation, or rule should report their concerns either verbally or in writing to the Director. An employee, who is uncomfortable in bringing such matter to the Director, may report his or her concerns to the Chair of the Board of Directors.

No employee will be discharged, threatened or otherwise discriminated against regarding the employee’s compensation, terms, conditions, location or privileges of employment because the employee, or a person acting on behalf of the employee, reports or is about to report, verbally or in writing, a violation or a suspected violation of a law or regulation or rule promulgated pursuant to law of the State of Michigan, a political subdivision of this state, or the United States to a public body, unless the employee knows that the report is false, or because the employee is requested by a public body to participate in an investigation, hearing, or inquiry held by that public body, or a court action.

Policy adopted by the Ann Arbor District Library Board May 17, 2010


Business and Finance

BUSINESS ADMINISTRATION PURPOSE

Buildings and Security

HERBICIDES AND PESTICIDES

Management of buildings and grounds will minimize the need for pest control. This includes maintenance of healthy plants, proper watering, fertilizing, pruning, and mowing practices to minimize stress and to reduce susceptibility to insects, disease, and weeds. The use of herbicides/pesticides on library grounds and in library buildings will be minimized by management techniques to reduce the need for herbicides/pesticides, and by adherence to the principles of Integrated Pest Management (IPM). Individuals using library facilities will be protected from unnecessary exposure to herbicides/pesticides. If their use becomes necessary, staff will be notified and notices will be posted. The Ann Arbor District Library will not use pesticides or herbicides which are on the Michigan Restricted Use Products List.

Herbicide/pesticide application will occur only under the direction and supervision of the Facilities Manager.

Patron Behavior

RULES OF BEHAVIOR

Behavior in the Public Sectors of the Ann Arbor District Library

According to Michigan Statutes, the Library Board may exclude from the use of the Library any and all persons who shall willfully violate such reasonable rules and regulations as the Library Board may adopt (MCL 397.206). Such exclusion from this Library shall occur on the orders of the Director or Director's designee. In this document, "withholding of Library privileges" is defined as meaning that an individual may not enter or use the Library.

Behavior prohibited by Ann Arbor City Charter and Ordinances, as well as Federal or State Law, is also prohibited on the premises of the Ann Arbor District Library.

The Ann Arbor District Library reserves the right to establish and implement policies and procedures as needed, including, but not limited to: user registration; scheduling and regulating use of audio, video, and computer equipment; scheduling and collecting fees for public use of meeting rooms; regulating usage of any Library property and materials, including without limitation, specialized equipment and/or services provided by the Library and made available to the public. Such policies and procedures are intended to make Library property and/or services available to everyone on an equitable basis, to protect the rights of staff members to conduct Library business, and to safeguard the Library's property against misuse or abuse.

The Ann Arbor District Library Board hereby adopts the Rules of Behavior attached to this declaration of policy, and directs the Library Director to institute the necessary proceedings of enforcement. The Library Director is further authorized to propose additional Rules of Behavior to the Board as the need may arise.

In addition, the Ann Arbor District Library:

1. Prohibits the consumption or possession of alcoholic beverages on Library property.

Facilities Use by the Public

MEETING ROOM POLICY

Ann Arbor District Library meeting rooms are available for use by individuals and non-profit or for-profit groups subject to procedures and fees established by Library Administration.

The primary purpose of Library facilities is to implement regular Library programming. Library-sponsored and administered activities shall have priority in determining use of Library facilities. Library meeting rooms are not available for religious services or social events. Individuals and groups approved to use Library meeting rooms may not charge admission, use the Library rooms for fund-raising purposes, or engage in commercial activity inconsistent with the mission and purpose of the Library. Use of Library meeting rooms may not interfere with normal Library functions and operations.

Circulation

Issuance of Library Cards
Application for a new library card may be made at any circulation desk of the Ann Arbor District Library.

The Ann Arbor District Library issues resident and non-resident library cards to patrons regardless of age.

Persons Under 18 Years of Age
Must have application signed by parent or an adult acting 'in loco parentis' for the minor.

A library card may be issued to anyone (babies included) regardless of applicant's age.

The person who signs the library card application for a child under the age of 18 years is responsible for any outstanding fines, bills or overdue material on the child's library card.

Resident Library Cards
To borrow from the Library without paying the non-resident fee, a user will be required to prove: residency, property ownership, or employment as instructional staff by the Ann Arbor Public Schools or the Washtenaw Intermediate School District. Procedures for such proof shall be established by the Circulation Department and approved by the Director.

Residents
Patrons who live within the Ann Arbor District Library boundaries may obtain a library card at no charge.

Non-Resident Property Owners or Renters
Property owners or renters (and their families) who do not reside within the Ann Arbor District Library boundaries, but who own or rent property within the Ann Arbor District Library boundaries are eligible for a library card at no charge.

Families include immediate family members living at the same address.

Non-Resident Retired Employee
A retired employee of the Ann Arbor District Library or its predecessor Ann Arbor Public Library, as verified by the District Library's Human Resources office, is eligible for a library card at no charge. ("Retiree" includes all former contractual employees, but not those who left the school/library system before retirement.)

Borrowing Privileges for AAPS and WISD Employees
Non-resident instructional staff of the Ann Arbor Public School District and the Washtenaw Intermediate School District is eligible for a library card at no charge.

Non-Resident Library Card
Anyone who lives outside the Ann Arbor District Library boundaries or who does not own or rent property within the Ann Arbor District Library boundaries is considered a non-resident.

The fee for non-resident cards shall be $150.00 per year for an individual card or for all cards issued to a family living at the same address.

Quarterly payment of $37.50 is the minimum that will be accepted. Cards issued with quarterly payment will expire at the end of the paid current quarter.

The fee for a non-resident card will be waived for individual non-residents who qualify for services through the Washtenaw Library for the Blind or Physically Disabled @ AADL and their families living at the same address. All circulation policies will apply to this non-resident card including, but not limited to, issuance of cards, collection of fines, circulation of materials, renewal of materials, and lost materials.

Non-Resident Non-Traditional Families Sharing Living Quarters
Non-married people involved in a committed relationship with each other (and their children, if any) who share living quarters may apply for a non-resident card. Proof of the same residence will suffice.

Non-Resident Student Teachers
Non-resident student teachers are not eligible for a free library card.

Refunds of Non-Resident Fee
Refunds will be given, if requested, prorated on a quarterly basis

Organizational Cards
A business or non-profit organization located within the Ann Arbor District Library boundaries is eligible for a free library card.

Resident Business Library Cards
A business or non-profit organization located within the Ann Arbor District Library boundaries is eligible for a library card at no charge.

Non-Resident Business Library Cards
Businesses which are not located in the Ann Arbor District Library boundaries are eligible for a non-resident library card. Same requirements apply as resident business cards. Membership fee is $150.00 per year per business.

Tutor Cards
Any non-resident tutor who brings a letter from a licensed non-profit tutoring organization may be issued a library card at no charge.

Temporary Cards

Temporary Residents (Other Than Shelters)
Residents who are living at hotels or other residences and/or waiting until new homes in the Ann Arbor District Library boundaries are ready for occupancy, are eligible for a free library card.

Temporary Addresses
Residents of all other temporary addresses and shelters are eligible for a free library card.

Hospitalized Individuals
Individuals hospitalized in facilities within the Ann Arbor District Library boundaries may obtain a temporary library card at no charge.

Michicard
The Ann Arbor District Library does not participate in the MichiCard program.

Homebound Patrons
Any resident of the Ann Arbor District Library boundaries who is temporarily or permanently homebound, is eligible to request Homebound Service.

Privacy of Patron Records

Michigan Library Privacy Act
The MLPA (amended 1996, Act 188, Imd. Eff. May 8, 1996) provides:

"Unless ordered by a court after giving the affected library notice of the request and an opportunity to be heard thereon, a library or an employee or agent of the library shall not release or disclose a library record or portion of a library record to any person without the written consent of the person liable for payment for or return of the materials identified in that library record."

Patron Confidentiality
Access to a patron's record is permitted only to that patron. Access by other individuals is allowed only with the written permission of that patron.

Transactions cannot be transferred from one patron record to another, including delinquencies. Patron's record is not to be used to determine residency for anyone else.

Parents can only be given a total fine amount on their child's record unless a signed Release of Minor Child's Library Record (RMCLR) is on file. Individuals designated by the RMCLR may be given additional information about a child's record.

Unless designated by a RMCLR, titles cannot be given out to a parent, unless the child is present or verbally gives their approval over the telephone. A printout of the child's record or receipts for lost items which have been paid by the parent must be mailed to the child.

Books cannot be checked out to a patron without that patron's permission; possession of another patron's library card or valid picture id implies permission to use the card. Patrons may designate another person to pick up material 'on hold' provided the material is checked out to the requesting patron.

Ann Arbor District Library staff will have the capability if requested to globally update account information for cards issued on a single address.

Patrons may opt in to a reading history service. Access to the history will be online only. Staff will not be able to retrieve or reproduce the reading histories.

Phone Request for Patron Library Card Information
A patron may request information about his/her library card record over the telephone. S/he must provide his/her borrower ID number or identifying information.

A parent may request information about a child's card, but information is limited to fine totals or to the number of overdue items unless there is a signed RMCLR allowing that parent access to the child's library record on file. A printout of the child's complete record may be mailed to the child.

Renewal of Library Card
A patron may renew his/her library card by appearing in person at any circulation desk of the Ann Arbor District Library and complying with the renewal procedure.

Circulation of Material
Materials are circulated to patrons of the Ann Arbor District Library who have been issued library cards. The patron's card must be current and have no delinquencies which would stop checkout.

Reference Materials
Reference materials DO NOT CIRCULATE to staff members or patrons, unless the user has special written permission from the department head.

Stolen Items
Library materials stolen from a patron remain the responsibility of the patron. A receipt may be offered to the patron for insurance purposes.

Claims Returned
The library allows the use of the "claims returned" function to clear disputed items from a patron's record. A patron account may have a maximum of 5 "claims returned" items that have not been found and cleared. The "claims returned" function absolves the patron of responsibility for the item including responsibility for the replacement cost if the item is never found. Once the patron has been billed for an item and the item status is "billed", the "claims returned" function may not be used for that item.

Billed Items
Material that is 45 days overdue is assumed lost, and patrons are billed for the cost of the item(s). Billed materials may not be returned for a refund after payment has been made.

Collection of Fines, Fees, Replacement Charges
Patron accounts will be sent to Unique Management for collection when the balance reaches $40.00 in fines, fee, and/or replacement charges.

Refunds for Lost and Paid Materials
A patron may receive a refund if an item that has been lost and paid for is found and returned within 3 months of the item taking on “lost” status. The item being returned must be in library condition, as determined by the Circulation Supervisor. The amount of the refund will be the amount paid for the item minus the maximum overdue fine.

Renewal of Materials
Library materials checked out Downtown or at the Branch Libraries may be renewed at any circulation desk.

Return of Materials
Library materials, except for art prints, may be returned to any branch of the Ann Arbor District Library. Art prints must be returned to the Downtown Circulation Desk.

Payment Policy
Borrowing privileges will be suspended on an individual’s use of his/her library card once charges of $10 or more have accrued on that card. Partial payments will be accepted.

Fines
The Board directs the administration to develop rules and regulations to discourage the careless or malicious damage or destruction of library materials, and to encourage the timely return of materials on loan.

Financial penalties included in these rules and regulations should not exceed the cost of replacing or repairing the damaged or overdue materials.

Neither this policy nor the rules and regulations which shall derive there from should be construed as abrogation of the right to prefer legal charges against individuals perpetuating acts of vandalism or theft.

Fines are calculated from the date due.

Fines cannot be collected before an item is returned or renewed.

    Materials: Books/Cassettes/CDs/Kits/CD Roms/Books on Cassette/Books on CD/Art Prints/Zoom Lends Rentals/Magazines
    Daily Fine: $ 0.25
    Maximum Fine: $ 10.00

    Materials: Pamphlets/Maps/Pictures/Reading Group Guidelines
    Fine exempt

    Materials: Videocassettes and DVDs
    Daily Fine: $ 1.00
    Maximum Fine: $ 10.00

Policy adopted by the Ann Arbor District Library Board December 12, 1995.
Revisions adopted September 15, 1997, March 16, 1998, March 13, 2000, January 9, 2001, October 8, 2001, June 20, 2005, June 19, 2006 and January 26, 2009.


CONFIDENTIALITY POLICY
Disclosure of Patron Registration Information

It is the policy of the Ann Arbor District Library to preserve the confidentiality of the registration records of its patrons to the fullest extend permitted by law. To that end, the registration records of the library shall be released or disclosed only as provided herein.

All patron information shall be treated by the staff of the Ann Arbor District Library as confidential, including name, address, phone number, and any other information provided on the patron’s registration form. This policy also prohibits disclosure of whether or not a person has a library card.

Registration Records: This policy defines "registration records" as any information gathered form the patron on the library card registration form (name, address, phone number, etc.). This policy does not cover library circulation records protected by the Michigan Library Privacy Act. For information on nondisclosure of those records, see Policy 3.1H: Privacy of Patron Records.

Notification of the Library Director: Any employee of the Ann Arbor District Library who receives a request, or who is served with a subpoena, court order, or other legal process, to release or disclose any registration record shall promptly notify the Library Director.

Action by the Library Director: The Library Director, in a timely manner, shall review all requests and orders, consult with the library’s attorney, as necessary, and respond in an appropriate manner to each such request or court order in accordance with this policy and the Michigan Freedom on Information Act, 1976 District Act 442, MCL 15.231 - 15.246.

Requests for Registration Information: The Library Director shall deny, in writing, all requests for the release or disclosure of registration information unless the Library Director has received the written consent to such release or disclosure from the persons identified in the records. Patron registration information is considered by the library board to be "information of a personal nature where the public disclosure of the information would constitute a clearly unwarranted invasion of an individual’s privacy" as exempted from disclosure in the Michigan Freedom of Information Act, MCL 15.243 (1).

Freedom of Information Act Requests for Registration Information: The Library Director shall deny, in writing, any designated "Freedom of Information Act" request for the release or disclosure of confidential patron registration information. See policy 3.3: Freedom of Information Act: Denial for Request for Information.

Policy adopted by the Ann Arbor District Library Board December 12, 1995


FREEDOM OF INFORMATION ACT

Denial of Request for Information

TO:______________________________

You are hereby notified that your request of _______________(date) has been denied because the information requested is exempt from disclosure pursuant to MCL 15.243 (1) (a) which states that "A public body may exempt from disclosure as a public record under this act: Information of a personal nature where the public disclosure of the information would constitute a clearly unwarranted invasion of an individual's privacy." The Ann Arbor District Library maintains a policy of confidentiality of library patron records and will not release library patron names, addresses, telephone numbers or other registration information without the written permission of the library patron.

Under Michigan law, you may commence an action in the Circuit Court to compel disclosure of public records (Freedom of Information Act, MCL 15.240, Section 10). Attached is a copy of the Freedom on Information Act for a full explanation of your right to seek judicial review under Section 10.

_____________________________________
Name and Title of Person Denying Request

____________________
Date

Policy adopted by the Ann Arbor District Library Board December 12, 1995


REQUESTS FOR ACCESS TO RECORDS FROM THE GENERAL PUBLIC

These regulations and procedures are in compliance with state and federal statutes, including Public Act No. 442 of the Michigan Public Acts of 1976, the “Freedom of Information Act.”

An opportunity to inspect the records of the Ann Arbor District Library and/or receive copies of the records will be provided upon oral or written request from any person or group of persons. Every effort will be expended to provide public access to appropriate records in a manner conducive to good public relations.

Records specifically described in Section 13 of P.A. 442 shall be exempt from disclosure. Such records include, but are not limited to:

  • Information of a personal nature where the public disclosure of the information would constitute a clearly unwarranted invasion of an individual’s privacy.

  • Records or information specifically described and exempted from disclosure by statute.

  • A bid or proposal by a person to enter into a contract or agreement, until the time for the public opening of bids or proposals, or if a public opening is not to be conducted, until the time for the receipt of bids or proposals has expired.

  • Appraisals of real property to be acquired by the public body until (i) an agreement is entered into; or (ii) three years have elapsed since the making of the appraisal, unless litigation relative to the acquisition has not yet terminated.

  • Test questions and answers, scoring keys, and other examination instruments or data used to administer a license, public employment, or academic examination, unless the public interest in disclosure under this act outweighs the public interest in nondisclosure.

  • Medical, counseling, or psychological facts, or evaluations concerning an individual if the individual’s identity would be revealed by a disclosure of those facts or evaluation.

  • Communications and notes within a public body or between public bodies of an advisory nature to the extent that they cover other than purely factual materials and are preliminary to a final agency determination of policy or action. Instances where this exemption shall not apply are specifically described in P.A. 442, Section 13(n).

  • Information the release of which would prevent the public body from complying with the Federal Family Education Rights and Privacy Act of 1974.

  • Information or records subject to the attorney-client privilege, the physician-patient privilege, or the psychologist-patient privilege.

The Director, with advice or legal counsel, has prepared a listing for public use of the most common records which are open to public scrutiny or are exempt from public scrutiny. The listing appears on the reverse side of the “Request for Records Form.”

Units Involved
All Ann Arbor District Library units

Forms
The following forms shall be used to implement requests for disclosure of library records.

    1. Request for Records Form.
    2. Denial of Request Form Letter.
    3. Request Compliance and Charge Slip Letter.

Procedure
A. All requests to inspect the records of the Ann Arbor District Library shall be made to the central office of the library at 343 South Fifth Avenue. Whether oral or written, the requests shall be referred on the day received to a designated building administrator on the Request for Library District Records From, for reply. Pertinent information or correspondence regarding their request shall be included. Requests shall sufficiently describe the record to enable library officials to identify and find the record. Separate requests shall be made for each record desired and separate forms shall be filed. If a request is made over the phone, the person receiving the request will inform the person making the request of the guidelines for determining charges for providing records. Nothing in this procedures shall imply that routine, day-to-day inquiries to the library for information must be subject to these procedures.

B. The building administrator or designee shall maintain a file of requests received, showing the nature and date of the request, and manner and date of final response to the request.

C. Immediately, but not more than five business days after the request has been made, unless a single extension of not more than then business days has been issued a waiver of the time limits has been agreed to in writing by the requesting person, the building administrator or designee shall render one of the following responses:

Grant the request. The “Request for Library Records Form” shall be sent to the person who maintains the record requested for response as directed on the form.

Issue a written notice using “Denial of Request for Library Records Letter” to the requesting person denying the request. A denial of the request shall be signed by the administrator of designee and state the reason for the denial, including an explanation of the requesting person’s right to seek judicial review of the decision. Failure to properly respond to the request constitutes a denial and allows the requester to initiate court action to compel disclosure.

Grant the request in part and issue a written notice to the requesting person denying such request in part. Material which is partially exempt and partially subject to disclosure shall be separated or deleted and the non-exempt material offered for inspection. A general description of the separated or deleted information shall be provided to the requesting person.

D. Upon receipt of “Request for Library Record Form,” by the person maintaining the requested record the request shall be filled in one or more of the following ways:

  • Providing reasonable opportunity and facilities for inspecting and taking notes from the records for the requesting person. Original records shall not be removed from the area provided for inspection and note taking.

  • Providing copies of the records if so requested. If a fee is charged, the copy of the record shall not be released until the fee has been received or the person making the request demonstrates his/her inability to pay or receipt of public assistance.

  • Honoring requests for records which are issued on a regular basis (such as minutes of Board meetings) on a six-month renewable subscription basis. A listing of the requester’s name, address, record subscribed to, charge, and expiration date of the subscription shall be maintained by the person issuing the record.

  • Determining the actual cost of mailing, duplication, search, and/or compiling the record. No charge for the first $20.00 of a fee may be made to an individual who proves indigence or receipt of public assistance. State guidelines for determining free and reduced cost meals to families shall be used as guidelines to determine indigence. At the discretion of the Director or designee, charges may be waived if providing the service free is in the public interest.

E. The person filling the request shall compute the charges, collect the funds and deposit the money in the building miscellaneous revolving account.

F. The individual filing the request shall return the completed form, “Request for Library Records,” to the building administrator or designee, indicating their request has been complied with.

G. Copies of this procedure shall be posted at each office from which records may be requested. (As an option, the library may also wish to publish them in the library newsletter).

Policy adopted by the Ann Arbor District Library Board December 12, 1995


RELEASE OF MINOR CHILD'S LIBRARY RECORDS

[Under section 3 of the Michigan Library Privacy Act, MLC 397.601 et seq., a library may not release a minor child's library records unless a parent or legal guardian of the minor child completes and signs this form.]

Name of minor child: ____________________________________

I hereby declare that:

(1) I am the mother/father/legal guardian (circle one) of the above-named minor child; and

(2) I accept full responsibility for return of library materials checked out by the above-named child, as well as liability for payment for the child's overdue fines and damaged or lost materials; and

(3) I give consent for the release of the child's library records to __________________________________ (name of third party - write "self" if the records are to be released to the signing parent or guardian).

Signature: ___________________________ Date: _______________

Witness: ____________________________________
Library employee signature

Policy adopted by the Ann Arbor District Library Board July 22, 1996


FINES FOR DAMAGED OR LOST MATERIALS

The District Library Board directs the Administration to develop rules and regulations to discourage the careless or malicious damage or destruction of library materials, and to encourage the timely return of materials on loan.

Financial penalties included in these rules and regulations should not exceed the cost of replacing or repairing the damaged or overdue materials.

Neither this policy nor the rules and regulations which shall derive therefrom should be construed as abrogation of the right to prefer legal charges against individuals perpetuating acts of vandalism or theft..

Policy adopted by the Ann Arbor District Library Board December 12, 1995


EXEMPTION FROM PORTION OF FREEDOM OF INFORMATION ACT

In accordance with an exemption granted by the Freedom of Information Act, MCL 15.243 Sec.13 (1) (a), the Ann Arbor District Library maintains a policy of confidentiality on individual patron records and will not release library patron names, addresses, telephone numbers or any other information of a personal nature, without the permission of the library patron. Public disclosure of such information would constitute a clearly unwarranted invasion of an individual's privacy. Internal disclosure of such information for library administrative purposes is permitted.

Requests for such information about individual library patrons will be denied. An Ann Arbor District Library "Freedom of Information Act Denial of Request for Information" standard form will be used when the Library's denials of such requests are challenged as violations of the Freedom of Information Act. (Denials of FOIA requests must be made in writing and be sent to the requester within five business days after the FOIA request has been made.) Challenges to the Library's policy on confidentiality of patron records may be made in a Circuit Court as described in the Freedom of Information Act, MCL 15.240 Sec. 10

Policy adopted by the Ann Arbor District Library Board December 12, 1995

Materials Selection and Access

MATERIALS SELECTION

The selection policy of the Ann Arbor District library supports the general mission of the Library, the Library Bill of Rights* and the Freedom to Read Statement*.

All acquisitions, before being purchased or accepted as gifts, are evaluated in terms of the following criteria and in the context of economic and space considerations. An item will not necessarily be judged against all criteria, but against those appropriate and applicable to it. These same standards determine the replacement, duplication, and withdrawal of materials.

A. The Library will:

  • Provide a collection that anticipates the needs and numbers of potential users.

  • Consider public demand, both specific and general, as expressed through requests, suggestions, and use to develop the collection.

  • Consider the availability of the same, or similar, materials in other libraries or agencies.

  • Consider the need for all subjects covered and viewpoints expressed.

  • Consider the effect that subjects and viewpoints selected have on developing a balanced collection.

  • Consider the appropriateness to scope of the collection as it is developed.

B. Selectors will consider these characteristics when selecting:

  • Literary or stylistic quality

  • Reputations, qualifications, and significance of author, producer, or publisher

  • Accuracy, currency, timeliness, and validity

  • Importance and uniqueness

  • Physical quality and effectiveness of format

  • Appropriateness of format to subject

  • Cost, as measured against competing materials on the same subject

  • Suitability for intended audience

*As adopted by the Council of the American Library Association

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Revision adopted May 20, 2002


REQUEST FOR RECONSIDERATION

Consistent with our mission and this library’s adoption of the Library Bill of Rights, the American Library Association’s Freedom to Read statement and the American Library Association’s Freedom to View statement, the Ann Arbor District Library affirms the safeguarding of First Amendment Rights, intellectual freedom, and a commitment to a balanced collection of materials.

The Ann Arbor District Library Board is legally responsible for all matters relating to the operation of the library. It delegates the responsibility for selection of library materials to the library staff as assigned through the Library Director. Suggestions for the library collection are welcomed from customers. While a particular item may offend some customers, selection of materials will not be based upon any anticipated approval or disapproval, but rather on the merits of the material and its value to the collection. The final responsibility for the selection decision rests with the Library.

The use of library materials by patrons is an individual matter. Responsibility for children’s use of library materials rests with their parents or legal guardians.

Library patrons may object to selected library materials by completing the attached Request for Reconsideration form. Once a completed form is received by the Library Director, a thoughtful, deliberative process for reconsideration of the library materials identified by the library patron will begin. The patron will be informed of the objectives of the process, the timeline, the review structure and the opportunity for appeal in accordance with the Request for Consideration Procedure.

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Revisions adopted December 1998, and March 15, 1999


INTERNET USE POLICY

In keeping with our stated mission, Ann Arbor District Library in accordance to Michigan state laws provides limited public access to the Internet. Public access to the Internet is available to all users of the Ann Arbor District Library on selected computers throughout the Library system. The Library is making the Internet available to the public as an information and educational resource in support of our role as this community's information and lifelong learning center.

Consistent with our mission and the professional principles of public librarianship, this Internet Use Policy affirms the safeguarding of First Amendment rights, intellectual freedom, equity of access, confidentiality of information about users and their use of all library resources including electronic, and individual responsibility. The Library affirms the following principles and user rights as delineated in the American Library Association's Library Bill of Rights in Cyberspace:

  • Electronic information, services, and networks provided by libraries should be readily, equally, and equitably accessible to all library users.

  • Libraries and librarians should not deny or limit access to information available via electronic resources because of its controversial content or because of personal beliefs or fears of confrontation.

  • Information retrieved or utilized electronically should be considered constitutionally protected unless determined otherwise by a court with appropriate jurisdiction.

  • Responsibility for, and any restriction of, a child's use of the Internet rests solely with his or her parents or legal guardians.

The Library assumes no responsibility for any damages, direct or indirect, arising from its connections to the Internet. The Library makes no guarantees, either expressed or implied, with respect to the quality or content of the information available on the Internet. Not all the information available via the Internet is accurate, current or complete. Users are encouraged to be good information consumers by evaluating the validity of information accessed via the Internet. If a Michigan court decision states that a particular website contains obscene material or sexually explicit material harmful to minors, the Library will block that site.

Users are cautioned that ideas, points of view, and images can be found on the Internet, which are controversial, divergent and inflammatory. The provision of access does not mean or imply that the Library endorses or sanctions the content or point of view of any of the information or commentary, which may be found on the Internet.

The Internet offers access to a wealth of information that can be personally, professionally and culturally enriching. Library staff have attempted to identify on the Library's home page specific starting points for searches and links to sources on the Internet, which are consistent with the Library's mission and roles. But, because the Internet is a vast and unregulated information network, it also enables access to ideas, information, images and commentary beyond the confines of the Library's collection, mission, selection criteria and collection development policies. Because of this and the fact that access points on the Internet change often, rapidly and unpredictably, the Library cannot protect individuals from information and images they might find offensive or disturbing.

Our users are required to comply with our Internet Service Provider’s Acceptable Use Policy.

Computers available to the public, which can be used to access the Internet, must be shared by library users of all ages, background and sensibilities. Since staff cannot consistently and effectively monitor the public's use of the Internet, customers are asked to be sensitive of others' values and beliefs when accessing potentially controversial information and images. If requested, the Library will provide filtered Internet access on a per session basis.

Users are cautioned that, because security in an electronic environment such as the Internet can not be guaranteed, all transactions, files and communications are vulnerable to unauthorized access and use and, therefore, should be considered public.

Access to stations dedicated to children under 18
Access to the Ann Arbor District Library Youth Department internet stations at the Downtown library are restricted to users aged 14 and under and their parents. Parents must be accompanied by a child.

Child Safety on the Internet
Parents or guardians are responsible for the Internet information selected and/or accessed by their children. Children, under 18 years of age, who use the Internet unsupervised may be exposed to inappropriate or disturbing information and images. Parents are encouraged to discuss the use of the Internet in relation to family values and boundaries with their children and to monitor their children's use of the Internet.

To assist parents, the Library has available on-line the pamphlet Child Safety on the Information Highway published by the National Center for Missing and Exploited Children. The pamphlet site includes "Guidelines for Parents" and "My Rules for On-line Safety." Parents are encouraged to review this information with their children.

User Responsibilities
All users of the Internet are expected to use this library resource in a responsible and courteous way, consistent with the purposes for which it is provided, and to follow all Internet-related rules, regulations and procedures established for its use including, but not limited to, those of the Library. Responsible, courteous use of the Internet includes:

  • Recognizing that the Internet, like all of the Library's information sources, must be shared and used in a manner, which respects the rights of others and refrains from activities that prevent others from using it.

  • Using the Library's Internet resources for educational, informational and recreational purposes only.

  • Refraining from using the Library's Internet resources to conduct a business or commercial enterprise, or engage in commercial activity such as the distribution of advertising.

  • Refraining from illegal or unethical use of the Internet.
  • Respecting intellectual property rights my making only authorized copies of copyrighted, licensed or otherwise-controlled software or data residing on the Internet.

  • Respecting the privacy of others by not misrepresenting oneself as another user; by not attempting to modify or gain access to files, passwords, or data belonging to others; and by not seeking disallowed access to any computer system via the Internet.

  • Refraining from damaging or altering the setup of the equipment used to access the Internet at the Library.

  • Refraining from altering or damaging software or data residing in the Internet.

  • Refraining from the deliberate propagation of computer worms and/or viruses.

  • Refraining from the transmission of threatening, harassing or abusive language and images.

Staff Assistance
Computing resources at the Library are self-serve. When time permits, staff will be available to answer specific questions about computer applications and Internet searching.

E-mail
The Library is not able to offer e-mail accounts to library users at this time.

Policy adopted by the Ann Arbor District Library Board August 22, 1996
Revisions adopted March 24, 2003


MICHNET ACCEPTABLE USE POLICY

Purpose
The purpose of MichNet is given in Article II of Merit Network Inc.’s Bylaws which state in part that "…in pursuance of its mission in instruction, research, and service… it is the role of Merit as [the operator of] a high-speed digital communications network to contribute broadly to educational and economic development in Michigan …".

Acceptable Use
This statement represents a guide to the acceptable use of MichNet. Any Member or Affiliate connected to MichNet in order to use the Michigan statewide network or any other networks which are used as a result of their MichNet connection must comply with this policy and the stated purposes and Acceptable Use policies of any other networks or hosts used.

Each Member and Affiliate organization is responsible for the activity of its users and for ensuring that its users are familiar with MichNet Acceptable Use Policy or an equivalent policy. In addition, it is expected that each Member and Affiliate will maintain and enforce its own Acceptable Use policies. At a minimum, Merit expects such policies will include:

  • To respect the privacy of other users; for example, users shall not intentionally seek information on, obtain copies of, or modify files, other data, or passwords belonging to other users, or represent themselves another user unless explicitly authorized to do so by that user.

  • To respect the legal protection provided by copyright and license to programs and data.

  • To respect the integrity of computing systems; for example, users shall not intentionally develop programs that harass other users or infiltrate a computer or computing system and/or damage or alter the software components of a computer or computing systems.

The following policies and guidelines will be applied to determine whether or not a particular use of MichNet is appropriate:

  • The intent of this policy is to make clear certain uses which are consistent with the purposes of MichNet, not to exhaustively enumerate all such possible uses.

  • Merit may at any time make determinations that particular uses are or are not consistent with the purposes of MichNet.

  • If a use is consistent with the purposes of MichNet, then activities in direct support of that use will be considered consistent with the purposes of MichNet.

  • Malicious use is not acceptable. Use should be consistent with guiding ethical statements and accepted community standards. MichNet may not be used in ways that violate applicable laws or regulations. Use of MichNet and any attached network in a manner that precludes or significantly hampers use by others is not allowed.

  • Connections which create routing patterns that are inconsistent with the effective and shared use of the network may not be established.

  • Unsolicited advertising is not acceptable. Advertising is permitted on some mailing lists and news groups if the mailing list or news group allows advertising. Announcements of new products or services are acceptable.

Remedial Action
When Merit learns of possible inappropriate use, Merit staff will notify the Member or Affiliate responsible, which must take immediate remedial action and inform Merit of its action. In an emergency, in order to prevent further possible unauthorized activity, Merit may temporarily disconnect that Member or Affiliate from MichNet. If this is deemed necessary by Merit staff, every effort will be made to inform the Member or Affiliate prior to disconnection, and every effort will be made to re-establish the connection as soon as it is mutually deemed safe.

Any determination of non-acceptable usage serious enough to require disconnection shall be promptly communicated to every member of the Merit Board of Directors through an established means of publication.

Policy adopted by the Ann Arbor District Library Board April 9, 1996


INTERNET USE POLITENESS STATEMENT

Please be considerate of others in the Library when you are accessing images over the Internet that may be disturbing or offensive. We count on your discretion in this matter. Thank you very much.

Policy adopted by the Ann Arbor District Library Board July 22, 1996


POLICY FOR PROVIDING ACCESS TO COMPUTER-BASED RESOURCES

Purpose
The Ann Arbor District Library provides public access to digitized information through a variety of resources in order to assist Library users to do the following:

  • find educational, informational and cultural resources through computers which complement other media in the Library's collection;

  • have opportunities to develop and explore through hands-on experience computer and media technology; and

  • have the opportunity through self-instruction to interact with computers and to learn basic computer concepts.

Library computers and terminals may be used free of charge during regular Library hours (up to 15 minutes before closing in the Computer Center). However, fees for printing will be charged.

The Library reserves the right to establish and implement policies and procedures related to computer use as needed. These may include, but are not limited to: user registration, scheduling, and regulation of use. Such policies and procedures are intended to make such equipment and services available to everyone on an equitable basis, to protect the rights of staff members to conduct Library business, and to safeguard the Library's equipment against misuse or abuse. Users of the equipment are financially liable for any damages inflicted by them on Library equipment or software.

Library staff will provide assistance for basic operating questions and problems with the machinery and in selecting the most appropriate software application.

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Revisions adopted March 17, 1997


INTERLIBRARY LOAN (ILL) SERVICES

Purpose
Interlibrary Loan (ILL) services at the Ann Arbor District Library assist card holders in obtaining library materials which are not available in the library’s own collection. These services are coordinated by the Adult Services Department. ILL services are offered subject to the guidelines and limitations outlined below and in accordance with established procedures.

Structure and Scope
The ILL resources of the Ann Arbor District Library include library cooperative arrangements and an extensive national network of public, academic and special libraries. Access to this service will be provided in the most convenient manner possible for customers.

Costs and Fees
Interlibrary Loan Services are provided as a service to cardholders of the Ann Arbor District Library.

Overdue fines on ILL materials are in accordance with the Library's Circulation Department policy.

Replacement costs for unreturned and damaged ILL materials are determined by the lending institutions.

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Revisions adopted November 16, 1998 and June 19, 2006


PHOTOCOPYING AND FAX SERVICES AND FEES POLICY

Most photocopying of Library materials for a customer’s use is to be done directly by the customer on copiers provided for that purpose at all Library Branches. When necessary, Library staff will assist customers in learning how to use copiers and to make photocopies. The Library does not provide fax machines for the personal use of the public. The Library will, however, receive faxed documents on a customer's behalf which are located through library research, with appropriate charges levied.

In addition, the Library will photocopy and mail, fax, or when appropriate, E-mail, materials to Library cardholders in reply to requests using the procedures and fees established by Library Administration. The purpose of this activity is to offer the results of quick, "ready-reference" service in a timely and convenient manner to Library customers. The Library is not able to conduct and offer the results of extensive research or fulfill homework assignments in this manner. The Library will not make a profit on articles copied and distributed to customers through this policy.

Out-of-district customers should be encouraged to consult their own local libraries for assistance with obtaining materials directly from them or through inter-library loan. The Library cannot provide general reference service to out-of-district customers unless they come to the Library in person. However, when an individual resides outside the service area and is unable to make copies himself/herself because of distance and has asked for information that in the judgment of the reference librarian is information that is unique to or primarily available solely from this Library, the Library will provide copied materials either by fax or by mail with appropriate fees which will include an hourly rate for staff time, to be set by Library Administration.

The Library will not receive E-mailed documents on behalf of customers. Customers who wish to receive a document by E-mail for downloading or printing at the Library will be instructed in the mechanics of establishing a personal E-mail account.

In all situations, adherence to the Library’s Copyright Guidelines, 2.13 proc, will be required. All material photocopied or faxed by staff which is not self-evidently in the public domain must include a copyright warning notice specified by the Library. In addition, all required royalty fees will be collected from the customer and paid through the Copyright Clearance Center, Inc.

Policy adopted by the Ann Arbor District Library Board December 12, 1995
Policy repealed March 16, 1998
Policy reinstated April 20, 1998
Revisions adopted November 16, 1998


WEBSITE TERMS OF USE POLICY

The Ann Arbor District Library is committed to sustaining the value of public library services for the greater Ann Arbor community through the use of traditional and innovative technologies. We do this by assuring public ownership of print collections, digital resources, and gathering spaces for the citizens of the library district.

Your access to and use of the Ann Arbor District Library’s (the "Library") website (this "Site") is subject to the following Terms of Use, as well as all applicable laws. Your access to this Site is in consideration for your agreement to comply with and be bound by these Terms of Use, and by accessing, browsing, or using this Site, you accept, without limitation or qualification, these Terms of Use.

Future Modifications

These Terms of Use may change from time to time, and we encourage you to review them periodically. Any modification is effective immediately upon posting to this page, unless otherwise stated. Your continued use of this Site following the posting of any modification signifies your acceptance of such modification.

Privacy

We believe the privacy of your information is important. Our Privacy Statement Policy is incorporated into these Terms of Use and govern your use of this Site.

License

Except where otherwise noted, content on this Site is licensed under a Creative Commons Attribution-NonCommercial 3.0 License.

Use of Site Content

The Library encourages you to use materials made available on this Site, provided that you follow the following guidelines:

1. Digital Content. Materials downloaded from this Site may only be used for personal, educational, or research purposes. They may not be used for commercial purposes.

2. Obtaining Necessary Permissions. The Site contains a wide range of materials that are in the public domain as well as materials that are protected by copyright. In cases where materials on this Site are protected by third party rights, you are responsible for clearing the necessary rights in order to use the materials in question. It is your obligation to determine and satisfy copyright or other use restrictions when publishing or otherwise distributing materials from the Library's collections. You are solely responsible for determining whether the use of any digital object requires the permission of any other person or entity, and you are responsible for paying any associated fees. If you have questions about the legal issues surrounding the use of digital objects, you should contact an attorney.

3. Crediting the Library. If you use material from this Site, we ask that you credit the Library by linking directly to the permalink provided or, if no permalink is provided, via the URL on which the material is found. If you use material from this Site offline, we ask that you credit the Library as follows: “Courtesy of The Ann Arbor District Library. www.aadl.org”

Guidelines for User-Generated Content

The Library encourages users of this Site to become involved in its interactive sections by participating in online discussions and, in some cases, uploading content. Before you participate in these activities, however, we ask that you please make sure that any such content does not infringe the rights of any third party. For example, if you upload a drawing or a photo, please make sure that you are the creator of the artwork. Do not contribute content if you do not own the rights.

Additionally, please remember to exercise good judgment when contributing written material or other content. The Library reserves the right to edit or remove contributions that are offensive or objectionable to others, that use inappropriate language, or that are off-topic. We also ask that you do not insert your own or a third party's advertising, branding or other promotional content into any contribution made to this Site.

Digital Millennium Copyright Act; Copyright Complaints

The Library respects the intellectual property rights of others and requires those that visit this Site and use the Library’s network to do the same. The Library may, in appropriate circumstances and at our discretion, remove or disable access to material on this Site or the Library’s network that infringes upon the copyright rights of others. The Library also may, at our discretion, remove or disable links or references to an online location that contains infringing material or infringing activity. In the event that any visitors to this Site or users of the Library’s network repeatedly infringe on others' copyrights, the Library may, in its sole discretion, terminate those individuals' rights to use this Site or the Library’s network.

If you believe that your work has been used on the Library’s Site or network in any manner that constitutes copyright infringement, please notify the Library’s copyright agent by written notice. The notice should include the following information:

  • An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
  • A description of the copyrighted work you claim has been infringed, including a copy of the copyrighted work or the web page address where the copyrighted work may be found;
  • Identification of the location on the Site of the material you claim has been infringed, or the link or reference to another website that contains the material you claim has been infringed;
  • Your name, address, telephone number and email address;
  • A statement by you that you have a good faith belief that the disputed use of the material at issue is not authorized by the copyright owner, the agent of the copyright owner or the law; and
  • A statement by you that the information in this notification is accurate and a statement, under penalty of perjury, that you are the copyright owner of the material allegedly infringed or authorized to act on the copyright owner's behalf.

The Library’s copyright agent for notice of claims of copyright infringement on this Site and the Library’s network is Josie Parker whose contact information is as follows:

Ann Arbor District Library
343 South Fifth Avenue
Ann Arbor, Michigan 48104
Phone: 734.327.4263
Facsimile: 734.327.8309

Registration, Accounts and Passwords

You agree to provide true, accurate, current and complete data about yourself when entering into a transaction with the Library. In the event you fail to provide such accurate personal data or otherwise comply with these Terms of Use, the Library will have the right to suspend or terminate your use of the Site and/or terminate your account (if applicable). You will receive a password and account upon completing the registration form. You are solely responsible for maintaining the confidentiality of your password and account, and you are solely responsible for all use of your password or account, whether authorized by you or not. You agree to (a) immediately notify the Library of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account each time you use this Site from a public or shared computer. Access and use of password protected and/or secure areas of this Site are restricted to users who have been given a valid password by the Library. Unauthorized individuals attempting to access these areas of this Site may be subject to prosecution.

Library Points Awarded to Users

From time to time, the Library may implement programs that award points to its registered Library users (“Points”). Points have no cash value. As long as you remain a registered Library user, your Points never expire; however, if you cancel your Library registration, your Points will expire. The Library, in its sole discretion, may award different prizes for Points. The Library reserves the right to change the conditions for awarding prizes and does not guarantee awarding any particular or quantity of prizes or awarding any prizes at all. The Library reserves the right to change these policies or cancel these promotions at any time. A list of any prizes that will be awarded to point earners, if any, can be found at http://play.aadl.org/shop.

Policy on Spamming

You specifically agree that you will not utilize email addresses or any electronic data obtained by using this Site to transmit the same or substantially similar unsolicited message to 10 or more recipients in a single day, or 20 or more unsolicited messages in a single week (consecutive 7-day period). The Library, in its sole discretion, will identify violations of the limitations on email usage set forth in these Terms of Use. Violations may result in your removal from registered areas, denial of support or services, or other consequences.

Other Site Links

Some links on this Site lead to websites that are not operated by the Library. The Library does not control these websites nor do we review or control their content. These links are not an endorsement of products, services, or information, and do not imply an association between the Library and the operators of the linked website. When you select a link to an outside website, you are subject to the terms and conditions of the owner/sponsors of that outside website.

Termination of Use

The Library may, in its sole discretion, terminate or suspend your access to and use of this Site without notice and for any reason, including for violation of these Terms of Use or for other conduct which the Library, in its sole discretion, believes is unlawful or harmful to others. In the event of termination, you will no longer be authorized to access this Site, and the Library will use any means possible to enforce this termination.
Disclaimers

All materials on this Site are provided "as is" without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular use, and/or non-infringement. The Library assumes no responsibility for damage to your computer or other property resulting from your use of this Site. You understand and agree that any downloading or obtaining of material or data through this Site is done at your own risk. In addition, we disclaim any and all responsibility or liability for the accuracy, reliability, and legality of materials found on this Site.

IN NO EVENT SHALL THE LIBRARY OR ANY OF ITS TRUSTEES, EMPLOYEES, AGENTS, OR AFFILIATED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO.

Indemnity

You agree to defend, indemnify and hold the Library and its trustees, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from or relating to your use of this Site, your placement or transmission of any message, content, information, software or other materials through this Site, or your breach or violation of the law or of these Terms of Use. The Library reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with the Library’s defense of such claim.

Policy adopted by the Ann Arbor District Library Board February 20, 2012

Philosophical Statements

PHILOSOPHY

The Ann Arbor District Library Board assumes the support of and responsibility for certain activities which it considers wholesome and beneficial auxiliaries to the formal educational program of the schools. In keeping with this policy library service is furnished to the public with the Ann Arbor District Library Board serving as the Board of Trustees for the district library.

The Ann Arbor District Library, thus deriving its support from the people of the district through the Ann Arbor District Library Board, accordingly accepts the responsibility of serving the entire district by providing free and open access to its facilities and services for all members of the community.

Ann Arbor District Library Policy Manual

Philosophical Statements

Materials Selection and Access

Circulation

Facilities Use by the Public

Patron Behavior

Buildings and Security

Business and Finance

Staff

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