Strategic Planning Survey Results
There are: 3937 responses
1. How often do you use the following library locations?
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#s
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%
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#s
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%
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#s
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%
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#s
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%
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#s
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%
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| Downtown Library |
129
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3.28
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129
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3.28
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1772
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45.01
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747
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18.97
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69
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1.75
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| Malletts Creek Branch |
1619
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41.12
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267
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6.78
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518
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13.16
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343
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8.71
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26
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0.66
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| Northeast Branch |
1515
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38.48
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558
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14.17
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495
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12.57
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359
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9.12
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28
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0.71
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| West Branch |
1159
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29.44
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734
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18.64
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795
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20.19
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423
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10.74
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28
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0.71
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2. How do you use the library?
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choose recreational reading or listening materials | |
| research information | ||
| read / work / study | ||
| attend meetings / programs / lectures | ||
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use children's services or space | |
| get help from librarian or reference staff | ||
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use the library's computers | |
| use AADLanytime Online Reference Service | ||
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use online research databases | |
| use online request, renewals, and catalog searches | ||
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use phone-in service | |
| be with others / comfortable environment | ||
| pick up tax forms or other government material | ||
| rent a meeting room | ||
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other |
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Question 2 Other
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| bring kids for homeschooling study |
| Take classes |
| make photocopies |
| Examining old Ann Arbor newspapers on microfilm & scanning copies of articles therein. |
| get both kid and grown-up DVDs |
| get both kid and grown-up DVDs |
| get both kid and grown-up DVDs |
| Pick up books ordered online |
| children's computer area |
| Book sales, exhibits, relaxation |
View all other comments for question 2
3. What factors prevent you from using the library more often?
| what I want is often checked out | ||
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I don't have time | |
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I don't feel welcome | |
| I buy materials I want | ||
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long check-out lines | |
| hours of operation | ||
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location | |
| parking | ||
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lack of transportation | |
| safety | ||
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other |
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Question 3 Other
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| the library does not carry romance novels |
| classical cd data (works,conductors,orchestras,soloists,etc.) are not available on-line; etc. etc. |
| not enough music cd's, esp at ne branch |
| fear of setting off beepers with books from stores that still have tags in them |
| I will have a lot more time when retired, and I expect to frequent the Mian and Mallets Creek libs. |
| What i want is often missing. |
| Collection of books on tape/CD is too small. Some music CDs are worn out. |
| when I request materials (that is already loaned out) it can take months. |
| i use the U of M libraries |
| none -- I use it all I want |
View all other comments for question 3
4. How important is it that AADL provide the following services in the future?
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not at all |
low importance |
moderate importance |
important |
extremely important |
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| e-books | |||||
| literacy instruction | |||||
| tutoring, homework help | |||||
| email accounts and personal file storage | |||||
| scanning services | |||||
| café inside the library | |||||
| access to advanced software applications | |||||
| ESL (English as a Second Language) instruction | |||||
| notification about new items of personal interest | |||||
| video conferencing | |||||
| home delivery for a fee | |||||
| research service for a fee | |||||
| guaranteed availability of materials for a fee | |||||
| private storytime for a fee | |||||
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Question 4 Other
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| handicapped accessibility-=-Mallett's Creek branch is wonderful |
| I can see where home delivery would allow a lot more people to use the library. |
| Continue classes |
| We need to get old Ann Arbor newspapers onto a searchable database. |
| provide on-line access to research databases, e.g. newspapers, Consumers Reports |
| to whom do these questions apply? Me? Kids? Seniors? Minorities? |
| more cd's, ep classical |
| Books, music, other information in electronic or latest form. Access to info. not in AAPL s.ystem |
| books that advance conservatism--not liberalism |
| better website calendar, more family fun events - would especially love cross cultural events |
View all other comments for question 4
5. How important is it for AADL to address the following critical issues or questions in the coming years?
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not at all |
low importance |
moderate importance |
important |
extremely important |
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| Be the most convenient source for information/resources | |||||
| Stay ahead of the curve technologically | |||||
| Provide more cultural and community services and programs | |||||
| Expand and improve building facilities | |||||
| Provide digital information and entertainment content anywhere on demand | |||||
| Keep my interactions with the library private | |||||
| Offer formal & informal meeting spaces |
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Question 5 Other
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| brainstorm with homeschoolers about how they could use the library in groups |
| expand services to the international community--language, citizenship |
| Improve resources in local history. |
| digital info./entertainment o.k.;anywhere on demand, no. |
| improve bldg facilities at ne branch |
| decide what a PUBLIC library is to be in the Internet age--what the role of books is to be, etc. |
| Consider expanding the Main library's hours till 8 on Sunday as family destination with free parking |
| teach students research methodology |
| More books, especially youth fiction and nonfiction |
| New Northeast Branch |
View all other comments for question 5
6. How important is the library to our community?
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not at all |
low importance |
moderate importance |
important |
extremely important |
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#s |
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Length of time living in Ann Arbor area
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I don't live in Ann Arbor |
less than 1 year |
1-4 years |
5-10 years |
10-20 years |
20+ years |
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#s
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%
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#s
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%
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#s
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%
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#s
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% |
#s
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%
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#s
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%
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48
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1.22
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172
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4.37
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621
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15.77
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760
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19.3
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867
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22.02
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1369
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34.77
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Education
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High School or less |
Some College |
Bachelors Degree |
Post Grad |
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#s
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%
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#s
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%
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#s
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%
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#s
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% |
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120
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3.05
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394
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10.01
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996
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25.3
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2271
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57.68
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Household Income
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less than $15,000 |
$15,000- $30,000 |
$30,000- $60,000 |
$60,000- $100,000 |
$100,000- $150,000 |
$150,000+ |
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#s
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%
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#s
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%
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#s
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%
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#s
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%
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#s
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%
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#s
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%
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139
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3.53
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284
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7.21
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723
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18.36
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802
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20.37
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544
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13.82
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291
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7.39
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Language(s) spoken in the home
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Arabic |
Chinese |
English |
French |
German |
Hindi |
Spanish |
Other |
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#s
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%
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#s
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%
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#s
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%
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#s
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% |
#s
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%
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#s
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%
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#s
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%
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#s
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%
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25
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0.64
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116
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2.95
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3602
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91.49
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90
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2.29
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79
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2.01
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48
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1.22
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138
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3.51
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298
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7.57
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Ethnicity
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African American |
Caucasian |
Hispanic |
Middle Eastern |
Native American |
Asian |
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#s
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%
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#s
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%
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#s
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%
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#s
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% |
#s
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%
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#s
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%
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|
95
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2.41
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2941
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74.7
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95
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2.41
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53
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1.35
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57
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1.45
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234
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5.94
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