National Outburst Week
Congressman Joe Wilson, Serena Williams and Kanye West bestowed upon the world the first National Outburst Week, as treating people with dignity and respect seems to have gone out the window. It is a major concern of our time, both in private and work life. A recent book, The Cost of Bad Behavior by Christine Pearson, delves into this timely issue by trying to quantify the effects of rude, uncivilized behavior in the workplace. Just what happens when you’ve been verbally assaulted by a coworker or a customer, tried to communicate with someone while they are texting, or made to feel left out of the loop during a team project? It can cause stress, health problems and weakened commitment.
Pearson looks at companies with strong leadership that implemented policies designed to create an environment where civilized behavior, dignity and respect are taken very seriously. And guess what? When the talk is walked from the top down companies can quantify the positive effects to their bottom line. Three cheers for dignity and respect!!!