Traverwood Branch to be Closed August 20-27
The wood floors at Traverwood Branch are being sanded and sealed, and the work begins on Thursday of this week. We apologize for any inconvenience the closing of the branch will cause you and your family. After closing on Wednesday, August 19th at 9:00PM, all remaining items on the hold shelves at Traverwood will be moved Downtown, and will be available for pick up on Thursday. Hold requests for Traverwood will be available Downtown until the branch reopens on Friday, August 28 at 9:00 AM.
The return slots on the north side of the building will remain available and open, but the return bin in the garage will be unavailable during this week. Computer classes scheduled for this week at Traverwood will be relocated or rescheduled. Staff will contact those who have registered about changes in location or time.
We appreciate that this notice is short, and we do apologize. Thank you in advance for your patience. Please consider exploring other AADL library locations. They will be open regular hours and some very cool and smart people are working in them. They will enjoy helping you.
Josie
Comments
You just had this done and now you have to do it again because it was done wrong the first time. Words fail me. You take bows all the time on what a great library you are. Well, if this is a great library, I'd hate to see a bad one. You can't do the simplest damn thing right. You screw up everything you touch. You haven't even got the lables on the ends of the shelves so we can find what book we are looking for yet and you're messing around with the floor??.......Instead of wasting who knows how much money on the floors, you could have put the money to use on....oh, I don't know....bubble wrap so we could still get MeLs. Your incompetence is just mindboggling.
It is obvious to anyone with half a brain that no matter what you say, everything is done at your convenience. It would have been wonderful to have the book return in the garage right next to the road so people wouldn't have to get out of their cars to return items but, that wouldn't have been as easy for you, would it? You say you have our best interests at heart but, it's clear all you care about is the bottom line and doing as little work as possible. Now we have this disaster you jokingly refer to as a web site. One doesn't know whether to laugh or cry. Honestly, try....just try to do something right....Anything....I'm not picky, I'll take anything.
Josie and AADL staff, good luck with the re-finishing and adjustments for the week at Traverwood. Hopefully, things will settle down for all of you after this trying week. The new catalog seems fine (Firefox, DSL via landline), and I'm looking forward to exploring it a bit more. Your hard work on the physical and electronic facilities is appreciated.
That's a bummer! I was planning on going to the library on Thursday...
Messa, I am so sorry that you are clearly unhappy, and dissatisfied with the AADL's service in general. The floors were not done incorrectly last year. We attempted to do the routine annual maintenance on the floors and we did it incorrectly. The contractor is sanding and resealing them this week. We erred, and we are very sorry that it has caused such a disruption in service. We deserve the criticism.
Rainey, thank you. I appreciate the support and I know the rest of the staff does, too. It is a big week with the website upgrade, summer reading winding down, and now the Traverwood closure.
Laura, you can still use the Library! Consider visiting one of the other branches or the Downtown Library this week. I am sorry for the disruption in your routine. It is a very positive statement about you that a library closure can cause dismay. I admire that.
Josie
Messa's criticism is a bit overwrought. Full disclosure: I was on the Library Board from 2000 through 2008, and approved the design for the Traverwood Library. We all knew that using wood was going to mean the possibility of problems. For example, the new building almost didn't open on time in June, 2008 because of the difficulties in fabricating the unique wood structure. However, we thought the benefits were worth the drawbacks.
Yes, the incorrectly-applied wax this year was a disaster. Yes, it's bad news that the Traverwood Library has to be closed for another week, following on the two-day closure to let that wax dry.
But let's cut the staff some slack here.
David, thank you.
Good morning
I would like to say that I do love the Traverwood Library.It means I do love the excellent service that this Library provides to everybody.And it is a very beautiful and comfortable buiding.I really enjoyed to be there almost every day.Thank you very much and i will wait patiently for reopening of Library again.
Louiza,
You made my day! We will work hard to get Traverwood open again as quickly as we can.
I think I will, I didn't think of that at the time (oddly enough). Good luck with the floors!
In my experience, accusations of incompetence most frequently come from those least qualified to speak on the subject at hand. In the meantime, I look forward to Traverwood's return! It has always been my favorite branch, and I've never seen or experienced anything but courtesy and professionalism from every employee encountered there. I also appreciate that efforts have been made to make holds available downtown (my only concern!). Thanks for the service, and I look forward to using this branch again soon.