What you have told us

Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.

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Date Received: 2014-08-27
Type: general suggestion
Regarding: cell phones

Patron Comment: There are some people who make long phone calls while in the computer area. These are often most distracting. Today the Chinese woman who has been here making calls that last long. Every time I've been here this past 2 months - is at it again. Sign: "no phone calls" needed.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: complaint
Regarding: cell phones

Patron Comment: Please stop the cell phone calls and eating in the computer area. Also too many kids around one computer and they talk too much while people are trying to concentrate on their work. Too disruptive!!

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: complaint
Regarding: noise

Patron Comment: Why do you let children and their parents run through the library, yelling, talking loud like a playground. A library is a place to study and read in quiet. Some rules should be put in place. It's way too noisy in here! Thank you.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: compliment
Regarding: other

Patron Comment: Staff very nice, good selection of books.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: complaint
Regarding: noise

Patron Comment: The noise, stinch in the computer lab is unacceptable! Some of us are serious job searchers who are looking for work but not able to afford a computer yet. 95% of people are loud, rude, talk constantly on cell phones, curse! and not 1 library staff addresses it! A disgrace!

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: collection

Patron Comment: A visual map at entry to each floor showing where various sections (ex: 700's) are located, or big enough to see from entry.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: collection

Patron Comment: I think it would be great if we could check out a stud finder to use to hang things in your home.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: complaint
Regarding: noise

Patron Comment: Sundays are very loud! Peoples are or have lost respect - the place here is the library.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: collection

Patron Comment: Signs! A map! Someway to find the 917's (or whatever) without having to wait patiently to speak with a worker, or circumnavigate the entire library! (or even the second floor)

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: computers

Patron Comment: The main area where people use their laptops often hit there head on the low thing. Here is an idea - either cut it a little higher or put some sort of cushion on it.

AADL Reply: This comment was submitted anonymously.