What you have told us

Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.

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Date Received: 2005-08-23
Type: compliment
Regarding: other

Patron Comment: Library looks great - used to go to Loving Branch growing up. P.S. you don't need apostrophes for plurals on videos, CDS + BOCS! Bad, Bad!

AADL Reply: Anonymous.


Date Received: 2005-08-23
Type: suggest a title
Regarding: customer service

Patron Comment: PLEASE make it possible to use library card to make copies. It is a PAIN to get change.

AADL Reply: Anonymous.


Date Received: 2005-08-23
Type: complaint
Regarding: other

Patron Comment: Coffee shop ad was false - expected real coffee not a machine

AADL Reply: No contact information provided.


Date Received: 2005-08-23
Type: suggest a title
Regarding: other

Patron Comment: Have someone periodically wipe down the VHS tapes because they get gummy. (with an anti bacterial agent) Thanks, a nurse.

AADL Reply: Anonymous.


Date Received: 2005-08-23
Type: suggest a title
Regarding: exhibits/displays

Patron Comment: Move the DVD racks away from teh wall to allow better traffic flow (diagram provided)

AADL Reply: Anonymous.


Date Received: 2005-08-22
Type: suggest a title
Regarding: other

Patron Comment: Could you please add some more train and people pieces to the Legos at hte West Branch? Quite a few have recently gone missing. Thanks!

AADL Reply: No contact information provided.


Date Received: 2005-08-22
Type: suggest a title
Regarding: customer service

Patron Comment: A real corner coffee house would be NICE. Like Espresso Royale, even Starbucks.

AADL Reply: Anonymous.


Date Received: 2005-08-22
Type: suggest a title
Regarding: collection

Patron Comment: More books on tape/CD are needed. Please!

AADL Reply: Anonymous.


Date Received: 2005-08-22
Type: complaint
Regarding: facility issue

Patron Comment: Could you please be sure you don't allow the teenage kids and young adults to congregate in front of the Library using foul language. Thank you.

AADL Reply: Anonymous.


Date Received: 2005-08-22
Type: suggest a title
Regarding: cell phones

Patron Comment: Please ask patrons to put their cell phones on vibrate and to answer their calls outside, away from ear shot. Also, what ever happened to people whispering in libraries and teaching children to do so out of respect for others? Thanks! Sign: PLEASE shut off cell phones or put them on "vibrate". Speak quietly so others may concentrate on what they're reading or writing. P.S. I love the library but and probably overly sensitive to distractions.

AADL Reply: Anonymous.