What you have told us

Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.

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Date Received: 2014-08-27
Type: general suggestion
Regarding: other

Patron Comment: Bring magazine recycling back to branches.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: branch building

Patron Comment: Our libraries are wonderful places for the public. Thank you for providing outstanding services for all! West Branch - such a small cozy place, love it. However, it would be sooo much better if the bathroom(s) were freshly painted, spiffed up...I say that because of the drabby color, dirt on walls, splatters from handwashing (etc.??) The $ for the library should also afford daily mopping, wall washing (weekly), mirror cleaning, toilet/sink daily...It's a shame to see a dirty bathroom w/old exteriors for the public. Downtown bathroom - (both need feminine machines!!) very dirty - walls, ceiling, floors. Downtown - would be nice to have meeting rooms whiteboards cleaned after others uses - difficult to read new writing. This is not to point blame on any "one" particular person. As a former early ele teacher in a public school for 20+ years, I know how dirty things can get - a cheap fresh coat of paint, recycled materials from the local be green etc. could improve upon space everyone uses. Thanks.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: Picture Ann Arbor Feedback
Regarding: branch building

Patron Comment: Remodel bathrooms.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: collection

Patron Comment: Great Library. I esp. like that your library has publications in (Asian) foreign languages as it caters to many people who life in this part of Ann Arbor who happen to be Chinese, for example. Korea and Japanese publs would also be nice!

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: branch building

Patron Comment: I love the natural grasses, wild flowers. Excellent. My only advice/suggestion would be: the toilet in the unisex bathroom needs to be changed back to a regular you flush toilet as the automatic flush toilet often fails to flush or does so at the wrong times! It's pretty unsanitary in my professional judgement. (Health) Thank you for your consideration.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: compliment
Regarding: customer service

Patron Comment: Kirsten in the kids dept - very good professional efficient.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: branch building

Patron Comment: Y'all should have cafe's in the library, with bagels n' stuff. Maybe partner with Barry Bagels.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: complaint
Regarding: programs & events

Patron Comment: Aaaieee! The library is filled with screaming kids everywhere! I am fleeing - it is too stressful here. What did you do? It's normally totally peaceful here. Help!!!

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: collection

Patron Comment: You use "SCI" abbreviation for both Youth Science and for Science Fiction DVDs. They are often mis-shelved because of this. The entire literary world has used "SF" for science Fiction for at least 50 years.

AADL Reply: This comment was submitted anonymously.


Date Received: 2014-08-27
Type: general suggestion
Regarding: computer classes

Patron Comment: Would like computer classes! Esp. graphics and photo editing, drawing? creating posters, etc.

AADL Reply: This comment was submitted anonymously.