What you have told us

Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.

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Date Received: 2015-02-25
Type: web site feedback
Regarding: - NONE SELECTED -

Patron Comment: i talked with your tech person a couple of years ago, but I would really like that if we make a suggestion and then the new purchase comes in, there could be a way of notifying the person who made the suggestion that the title was added to the library system. of course I look at the blogs for new purchases from time to time and also keep my own list of requested titles so I can go back and check manually. But it would seem this wouldn't be quite such a difficult automated programming to add... By the way, Ruth Ozeki made a lovely comment about the Ann Arbor District Library after her talk here, which so sadly, I missed!!!!!

AADL Reply: Hello, thanks for contacting us. We still have this on our development plan, but it's not as easy as it seems due to the way the system handles items on order. However we absolutely plan to offer this option once we have implemented a new system, so thank you for your patience, and thanks for using your library! -eli Eli Neiburger Deputy Director Ann Arbor District Library\ p.s. be sure to listen to our interview with Ruth Ozeki here: http://www.aadl.org/aadl_talks_to-ruth_ozeki


Date Received: 2015-02-25
Type: programs and events
Regarding: - NONE SELECTED -

Patron Comment: I missed an event recently that i really really would have like going to. your web site is astoundingly good in offering a presentation of what's happening monthly. Is there also an email list I can sign up for to receive a selected set of events (ie based on your current categories) to be sent to me on a monthly or weekly basis? (the event was with Ruth Ozeki) Thank you for ALL the extraordinary things that you provide. Penny

AADL Reply: Thanks for your interest in AADL events. At this time, we do not have a monthly or weekly email list - but it is something that AADL is working toward developing. Sorry you missed the Ruth Ozeki event - but here is a link to a podcast that we did with Ruth when she was in town for the event - http://www.aadl.org/aadl_talks_to-ruth_ozeki Hope this is helpful! Tim Grimes Manager, Community Relations and Marketing Dept. Ann Arbor District Library 343 South Fifth Avenue Ann Arbor, MI 48104 734-327-4265 grimest@aadl.org


Date Received: 2015-02-24
Type: web site feedback
Regarding: - NONE SELECTED -

Patron Comment: Do you think you'll someday have an app for searching the catalog and managing patron accounts? (Or do you already have one and I'm just overlooking it?)

AADL Reply: Hello there, thanks for contacting us! We do have an app in active development that we hope to release later this year. You won't be able to overlook it if you access aadl.org from your phone; once it launches it will offer itself as an option when you visit aadl.org on mobile. Thanks for taking the time to ask, and thanks for using your library! -eli Eli Neiburger Deputy Director Ann Arbor District Library


Date Received: 2015-02-22
Type: other
Regarding: other

Patron Comment: Aside from the usual compliment/s on AADL's superb service/s from personnel at all locations visited - I need to learn the regime for giving books in my library to AADL so that they may be enjoyed by other citizens in our lovely community. Thank you for any forthcoming information that will be of assistance to me in passing along some superb books. All the best and continued success to all who make up our superb Ann Arbor District Library system. Stephen Graham

AADL Reply: Donations are accepted, but are processed by the Friends of the Ann Arbor District Library and are placed in their Book Shop. Donations may be brought to the back of the Downtown Library (343 S. Fifth Avenue) during library business hours (http://www.aadl.org/aboutus/hours). Enter the Staff Parking lot off William Street, ring intercom buzzer at door and tell receptionist that you have materials to donate. Donation bins are directly inside the door. The Friends of the Ann Arbor District Library will then process your donation. For more information on material accepted visit http://www.faadl.org/ and follow the "Donate Books" link. Thank you. Karen Wilson, Administrative Assistant


Date Received: 2015-02-20
Type: programs and events
Regarding: - NONE SELECTED -

Patron Comment: Could you give please send me ("When & Where") Information regarding the EMERGING WRITERS WORKSHOP? =-) ThankYou, Wanda G.

AADL Reply: Thanks for your interest in AADL events. The Emerging Writers Workshop takes place each month, usually on the 1st Thursday evening, at Traverwood Branch. There is also a meet-up session on the 3rd Thursday for writers to share their work with each other Information is on our website in the events section (look under the writing/publishing category) and here is a link to this week's session - http://www.aadl.org/node/267921 Hope this is helpful. Tim Grimes Manager, Community Relations and Marketing Dept. Ann Arbor District Library 343 South Fifth Avenue Ann Arbor, MI 48104 734-327-4265 grimest@aadl.org


Date Received: 2015-02-19
Type: programs and events
Regarding: - NONE SELECTED -

Patron Comment: To whom this may concern, My name is Tara Radina and I am a current social work graduate student at UofM and intern for the Michigan Adoption Resource Exchange here in Ann Arbor. Every year, we host an event called the Michigan Heart Gallery which is an exhibit that features youth who are in the foster care system and are waiting to be adopted. This year’s Heart Gallery takes place April 18th. I am contacting you because we are looking for a location that would be willing to feature our exhibit for the month of March (or April). There are three pieces that make up the main exhibit: Two exhibits at 9’x7’ and one exhibit at 7’x7’. I thought that one of the Ann Arbor District Libraries would be a great place to help spread the word about the Heart Gallery and help these children find their forever families. If you have any questions please do not hesitate to ask. Please contact me and let me know your decision either way. Thank you. MARE Program Intern Michigan Adoption Resource Exchange

AADL Reply: Thank you for asking about exhibits at AADL! Due to scheduling and space limitations, we're currently unable to accommodate an exhibit of the type you're describing. For more information about exhibiting at AADL, including guidelines, schedules and applications, please visit our website at: http://www.aadl.org/events/exhibits. If you have any further questions, please feel free to contact me directly at (734) 327-8327 or soavet@aadl.org. Sincerely, Terry Soave Outreach & Neighborhood Services Manager


Date Received: 2015-02-18
Type: general suggestion
Regarding: branch building

Patron Comment: Would be nice if you had a drive thru drop box.

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-02-18
Type: general suggestion
Regarding: other

Patron Comment: At present the Traverwood Branch has no outlet for selling Friends of the Library books. I find this strange since the other branches have at least l or 2 carts of FAADL books for sale. There is plenty of space at Traverwood for doing the same thing, so why is it not being done?

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-02-18
Type: general suggestion
Regarding: other

Patron Comment: Dropping off magazines (for the sharing rack) and book donations requires a two point stop. 1. Loading dock and 2. through the front door. Can you return FAADL donations to the front desk? How about for 10 or fewer books - a compromise?

AADL Reply: This comment was submitted anonymously.


Date Received: 2015-02-18
Type: general suggestion
Regarding: cell phones

Patron Comment: The table to the right as you exit is not a good place for cell phone conversations. The dialogue really "carries" thru the front half of the library. Perhaps a sign to please "talk soft"??

AADL Reply: This comment was submitted anonymously.