What you have told us
Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.
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Type: Summer Game
Regarding: - NONE SELECTED -
Patron Comment: I am wondering how to turn on checkout history so that my children and I can get points for all the books we check out.
AADL Reply: Hello, thanks for asking! After logging in, from your myaccount page, click the edit tab at the top of the page, then preferences. You'll see a checkbox marked "record checkouts". After you check the box to turn on Record Checkouts, then scroll down to the bottom of that page and click save. From that moment on, your checkouts will be recorded, and you'll get points for them when you visit your summer game player page. Let us know if you have any trouble, and thanks for playing! -eli
Date Received: 2013-06-15
Type: Summer Game
Regarding: - NONE SELECTED -
Patron Comment: Can you explain how a player earns badges in the summer reading game?
AADL Reply: Hello, thanks for asking! Start by looking at the badge list; its in the left menu at http://play.aadl.org or you can go directly to it at http://play.aadl.org/badgelist ; there you can see the badges that are available. Click on one to get a popup that describes what you need to do to earn that badge. If you haven't already created an online player, just click "My Players" in the left menu to create one. Then you can follow the clues or do the tasks to fulfill the conditions for that badge. For example, the "A Beep Heard 'Round the World" badge starts off with a clue that will direct you to a particular item in the AADL catalog. When you find the item, if you click on the cover to go to the full record for that item, you'll see a Game Code in the left column. Just click on the game code, and that will take you right to the code entry form with the code already filled in. Submit the code, and you'll then see on the badge that you've made progress towards that badge! That should get you started; please let me know if you have any other questions and we're happy to help. Thanks again for your interest, and thanks for playing! -eli
Date Received: 2013-06-15
Type: reference question
Regarding: - NONE SELECTED -
Patron Comment: just wondering: why is there now a New DVD category and a New Movie category? (under New Items) thx much,
AADL Reply: Hello, thanks for contacting us. We've been looking for a way to get a list of just movies to distinguish from TV and nonfiction videos, but the New and Hot Movies lists are not quite working right. We've removed them for now, but we'll keep working on it! Thanks for your feedback, and thanks for using your library! -eli Eli Neiburger Associate Director for IT and Production Ann Arbor District Library
Date Received: 2013-06-14
Type: compliment
Regarding: other
Patron Comment: Well run library in this Section of the city.
AADL Reply: I appreciate you contacting the Ann Arbor District Library with your compliment. I am glad to hear that the AADL location you use is well-run. Thanks for taking the time to share your kind words and thank you for using your Library! Best, Celeste Choate, Associate Director of Services, Collections & Access
Date Received: 2013-06-14
Type: Summer Game
Regarding: - NONE SELECTED -
Patron Comment: Will you be adding new prizes to the summer game shop this year? Will we be able to get the same prizes as last year?
AADL Reply: Hello, thanks for your interest! There will be many new prizes this year, and leftover inventory from previous years will be available too. However, items that sold out completely last year won't be returning. Let me know if you have any other questions, and thanks for playing! -eli
Date Received: 2013-06-13
Type: programs and events
Regarding: Technical Enhancement
Patron Comment: Pokemondays should be black and white compatible. pre- black and white games are over 3 years old, and hard to find. also, a level cap of 30 makes no sense. why not just do 50 and allow the battle format to auto-set to level 50 if higher leveled? Thank you, Lee Hannibal, age 11
AADL Reply: Lee, Your right, and I can sense that your frustration may even be equal to my own. The software Nintendo develops to administer our Pokemon tournaments was last updated in 2007! which is why we are suck on Generation IV. On top of that with X and Y coming out, if they don't announce another Colosseum/Stadium/Battle game soon, they will have ignored two whole generations. To address the "level cap" we don't cap during the whole tournament but we do for union room qualifying rounds, and the union room caps Pokemon used at level 30. I'm sorry couldn't give you better news but I hope you'll consider adding your voice to the many, asking nintendo to release another Colosseum/Stadium/Battle title for Generation VI thanks for the interest in your library, Matt Dubay AADL Event & Media Producer
Date Received: 2013-06-12
Type: employment
Regarding: - NONE SELECTED -
Patron Comment: Hey there supposed to be a meeting for the volunteer librarians this summer and I'm not sure if it was the 21st or another date. If you could please respond at you earliest convenience that would be great.
AADL Reply: The teen volunteer orientation is scheduled to take place 10:00-11:00 a.m. on Monday, June 17. This orientation will be held in the Downtown Library in the 4th Floor Meeting Room. Best, Sherlonya Turner Youth & Adult : Services & Collections Manager
Date Received: 2013-06-11
Type: Summer Game
Regarding: - NONE SELECTED -
Patron Comment: Hello! Will the Streets Quest clues and codes still be available after the summer game starts? My kids and I have been meaning to get out and do them all year, but summer vacation is actually a better time for us to work on them (because of free time and better weather). We'd love to be able to play both at the same time! Also, will there be a scavenger hunt at Top of the Park again this year? We loved that!! If so, at which concerts? (I think it was during a kid's concert series last year.) Can't wait until Friday when we can sign up!
AADL Reply: Hello, thanks for your interest! Yes, Streets Quest will remain playable all summer long, so take your time and complete those challenges! As for a scavenger hunt, I wasn't sure if we would do it again, but with your feedback now I certainly will. So look for Ingalls Quest 2 at Top of the Park on June 16, 23, and 30! (Those are the kids' rock nights.) Thanks again for your feedback, and thanks for playing! -eli
Date Received: 2013-06-10
Type: Summer Game
Regarding: - NONE SELECTED -
Patron Comment: Hello, I am a third grade teacher in Staten Island, NY. I learned about your summer game program through a gradate course I am taking. I was wondering if students from all over the country can participate or is it only accessible to children nearby? If it is only for students in your area, would you happen to know of any other sources like this in other places? I really love the idea!! Great work! Thank you,
AADL Reply: Hello Valerie, thanks for contacting us! Yes, the aadl summer game is open to players anywhere, with or without a library card. The only catch is that prizes are not available for players who can't come pick them up at one of our buildings! So, anyone is welcome to play, but if you encourage your students to join us, please be sure to let them know not to place shop orders that would then go unpicked up and cause unneeded staff resources. I hope that helps; thanks again for your interest and let me know if you have any other questions. Have a great summer! -eli Eli Neiburger Associate Director for IT and Production Ann Arbor District Library
Date Received: 2013-06-09
Type: catalog problem
Regarding: catalog/searching
Patron Comment: Recommended The Player to our movie group some time ago for this week's discussion. Did a search today for The Player with Available Anywhere search. None came up. After a half hour, we realised the searching with leaving the availability blank, it did come up. But also, what came up were two listings - are they different? My concern is that movie group members may look for your catalogue and not find any listing due to this glitch.
AADL Reply: Hello, thanks for contacting us! We were just talking about relabeling the availability options to make them more clear. If you choose available anywhere, you're limiting your results to titles that have copies available on the shelf at any location. If all copies are checked out, they won't show up in an available anywhere search. Most searches never touch that setting so they see everything by default. This should be more clear after we relabel the options. As for the two records, I don't think they are different! I will have our catalogers look at that. Thanks again for your feedback, and thanks for using your library! -eli Eli Neiburger Associate Director for IT and Production Ann Arbor District Library
