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What you have told us

Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.

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Date Received: 2024-03-18
Type: complaint
Regarding: collections

Patron Comment: I have checked out several puzzles that had pieces damaged and/or missing. I wish the library would attach a warning to go with the puzzles that explains that whenever a puzzle piece does not fit in a puzzle, they should not force it into that place because it will damage it and prevent them from completely constructing the puzzle. Removing that piece the twas forced in will damage it even more. I suggested this to a library employee, and he told me that the library cannot do that and that the library can easily and cheaply replace damaged pieces. However, it would be better if people learned that they cannot do a puzzle if they force pieces in, and they would enjoy puzzles much more. It is very wasteful to waste puzzle pieces, and it is denying people the fun of a puzzle.

AADL Reply: This comment was submitted anonymously.


Date Received: 2024-03-13
Type: general suggestion
Regarding: facility issue

Patron Comment: Put paper towels in the restrooms please.

AADL Reply: This comment was submitted anonymously.


Date Received: 2024-03-11
Type: general suggestion
Regarding: collections

Patron Comment: I suggest using the same filling system for all your libraries. H. Mantel's Cromwell trilogy is w/ "History" fiction at Westgate but just regular fiction downtown. Waste of time when trying to find things!

AADL Reply: This comment was submitted anonymously.


Date Received: 2024-03-11
Type: suggest a title
Regarding: collections

Patron Comment: More seasons of the TV series "For All Mankind".

AADL Reply: This comment was submitted anonymously.


Date Received: 2024-03-06
Type: suggest a title
Regarding: collections

Patron Comment: Maybe get a DVD player so people can use the DVD and play the movies. (I don't have a DVD player but there are a lot of moves that I want to watch)

AADL Reply: This comment was submitted anonymously. we circulate a blu-ray player which also plays dvds! - wedells


Date Received: 2024-03-06
Type: general suggestion
Regarding: facility issue

Patron Comment: The library is great but you really need to clean or replace the carpet in the elevator! Long overdue. It stinks and it is torn in several places!

AADL Reply: This comment was submitted anonymously.


Date Received: 2024-03-05
Type: compliment
Regarding: other

Patron Comment: Just...Thank you! :)

AADL Reply: This comment was submitted anonymously.


Date Received: 2024-02-07
Type: general suggestion
Regarding: facility issue

Patron Comment: Smoke-free entrance

AADL Reply: This comment was submitted anonymously.


Date Received: 2024-02-07
Type: catalog problem
Regarding: - NONE SELECTED -

Patron Comment: Then Jan/Feb 2024 issue of MIT Technology Review seems to be missing. The Nov/Dec 2023 issue is on the shelf and labelled as "Circulating".

AADL Reply: This comment was submitted anonymously.


Date Received: 2024-02-06
Type: general suggestion
Regarding: - NONE SELECTED -

Patron Comment: Myebye consider adding a boba shop to the library at my visit today I saw three people with boba thank you to everybody who works here.

AADL Reply: This comment was submitted anonymously.