When Sorry Isn't Enough : : Making Things Right With Those you Love
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Previously published as: The five languages of apology, with content significantly revised and updated.
Righting wrongs -- "I'm sorry" : expressing regret -- "I was wrong" : accepting responsibility -- "How can I make it right?" : making restitution -- "I want to change" : genuinely repenting -- "Can you find it in your heart..." : requesting forgiveness -- How do you say you're sorry? -- What if you don't want to apologize? -- Learning to forgive -- Healing your family relationships -- Choosing to forgive yourself -- Truly sorry, truly forgiven -- Things not to say when apologizing -- Things to say when apologizing -- The apology language profile.
Contents: Five languages of apology.
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PUBLISHED
Chicago, IL : Northfield Pub., c2013.
Year Published: 2013
Description: 175 p. ; 23 cm.
Language: English
Format: Book
ISBN/STANDARD NUMBER
9780802407047 (pbk.)
0802407048 (pbk.)
ADDITIONAL CREDITS
Thomas, Jennifer, 1969-
Chapman, Gary D., 1938-
SUBJECTS
Apologizing.