Crucial Conversations : : Tools for Talking When Stakes are High
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PUBLISHED
New York : McGraw-Hill, 2012.
Year Published: 2012
Description: 244 p. : ill. ; 23 cm.
Language: English
Format: Book
ISBN/STANDARD NUMBER
9780071771320
0071771328
ADDITIONAL CREDITS
Patterson, Kerry, 1946-
SUBJECTS
Interpersonal communication.
Interpersonal relations.