The art of Conflict Management : Achieving Solutions for Life, Work, and Beyond

Locations
Call Number: DVD 650.13 Ar Oversize
On Shelf At: Downtown Library

Location & Checkout Length	Call Number	Checkout Length	Item Status
Downtown 1st Floor 4-week checkout	DVD 650.13 Ar Oversize	4-week checkout	On Shelf

"Course No. 5964."
Disc 1. Why conflict management matters ; The adversary system ; Morton Deutsch and the concept of win-win ; Perception, perspective, and punctuation ; Managing multiple and conflicting emotions ; Multiple, complex, and changing goals -- Disc 2. Power-how much we need and how to use it ; Conflict styles ; Dysfunctional conflict strategies ; Principled negotiation ; Preparing and arranging to negotiate ; Negotiating conflict resolutions -- Disc 3. Listening in conflict ; Dynamic patterns in close relationships ; Disruptions in close relationships ; How management theories affect conflict ; The manager's role in dealing with conflict ; Getting professional help with conflict -- Disc 4. Helping others manage conflict ; Moral and cultural conflict ; Managing moral conflict-success stories ; Managing conflict's aftermath ; Teaching our children about conflict ; Conflict management-- a success in progress.
Lecturer: Professor Michael Dues, University of Arizona.
DVD.

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