Delivering Happiness : : a Path to Profits, Passion, and Purpose
Book - 2010 658.408 Hs 1 On Shelf No requests on this item
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Call Number: 658.408 Hs
On Shelf At: Downtown Library
| Location & Checkout Length | Call Number | Checkout Length | Item Status |
|---|---|---|---|
|
Downtown 2nd Floor 4-week checkout |
658.408 Hs | 4-week checkout | On Shelf |
In search of profits -- You win some, you lose some -- Diversify -- Concentrate your position -- Platform for growth : brand, culture, pipeline -- Taking it to the next level -- End game.
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.
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COMMUNITY REVIEWS
Great book about the right way to treat customers and employees submitted by sVfGI7Glt2pz7GZgVB90 on July 27, 2019, 8:11pm Founder Tony Hsieh's excellent insider story of the Zappos's core competencies: company culture and customer service shaped by its fundamental ideas. Incredibly significant and helpful to anyone aspiring to become an entrepreneur.
PUBLISHED
New York : Business Plus, 2010.
Year Published: 2010
Description: xiii, 253 p. : ill. ; 24 cm.
Language: English
Format: Book
ISBN/STANDARD NUMBER
9780446563048
0446563048
SUBJECTS
Success in business.
Leadership.