Zingerman's Guide to Giving Great Service

Locations
Call Number: BOCD 658.812 We, Adult BOCD / Nonfiction / Business & Economics / Weinzweig, Ari
On Shelf At: Downtown Library, Westgate Branch

Location & Checkout Length	Call Number	Checkout Length	Item Status
Downtown 2nd Floor 4-week checkout	BOCD 658.812 We	4-week checkout	On Shelf
Westgate Adult A/V 4-week checkout	Adult BOCD / Nonfiction / Business & Economics / Weinzweig, Ari	4-week checkout	On Shelf

Unabridged.
This edition includes an interview with the author.
Read by the author.
Compact discs.

COMMUNITY REVIEWS

Customer Service submitted by taylor97 on July 28, 2011, 11:10pm If your in to great customer service, look no further than this book. Definitely a must read!!

Great submitted by Chris82 on July 31, 2011, 8:14pm One of the best customer service books I've read in audiobook form. On top of that it was written and made by an Ann Arbor local.

like submitted by nicenora2371 on July 12, 2013, 4:41pm like the cover makes me laugh

Pretty good submitted by zmclaugh on August 1, 2018, 5:22pm A quick read with helpful advice about customer service.