Zingerman's Guide to Giving Great Service
Book on CD - 2005 BOCD 658.812 We, Adult BOCD / Nonfiction / Business & Economics / Weinzweig, Ari 2 On Shelf No requests on this item
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Locations
Call Number: BOCD 658.812 We, Adult BOCD / Nonfiction / Business & Economics / Weinzweig, Ari
On Shelf At: Downtown Library, Westgate Branch
Location & Checkout Length | Call Number | Checkout Length | Item Status |
---|---|---|---|
Downtown 2nd Floor 4-week checkout |
BOCD 658.812 We | 4-week checkout | On Shelf |
Westgate Adult A/V 4-week checkout |
Adult BOCD / Nonfiction / Business & Economics / Weinzweig, Ari | 4-week checkout | On Shelf |
Unabridged.
This edition includes an interview with the author.
Read by the author.
Compact discs.
COMMUNITY REVIEWS
Customer Service submitted by taylor97 on July 28, 2011, 11:10pm If your in to great customer service, look no further than this book. Definitely a must read!!
Great submitted by Chris82 on July 31, 2011, 8:14pm One of the best customer service books I've read in audiobook form. On top of that it was written and made by an Ann Arbor local.
like submitted by nicenora2371 on July 12, 2013, 4:41pm like the cover makes me laugh
Pretty good submitted by zmclaugh on August 1, 2018, 5:22pm A quick read with helpful advice about customer service.
PUBLISHED
Roseland, NJ : Listen & Live Audio, Inc., p2005.
Year Published: 2005
Description: 3 sound discs (210 minutes) : digital ; 4 3/4 in.
Language: English
Format: Book on CD
ISBN/STANDARD NUMBER
1593160461 :
ADDITIONAL CREDITS
Zingermans (Restaurant)
SUBJECTS
Zingermans (Restaurant)
Customer services.
Consumer satisfaction.