Crucial Conversations : : Tools for Talking When Stakes are High
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PUBLISHED
New York : McGraw-Hill, c2002.
Year Published: 2002
Description: xv, 240 p. : ill. ; 23 cm.
Language: English
Format: Book
ISBN/STANDARD NUMBER
0071401946 :
ADDITIONAL CREDITS
Patterson, Kerry, 1946-
SUBJECTS
Interpersonal communication.
Interpersonal relations.