- Published: New York : McGraw-Hill, c2012.
- Year Published: 2012
- Edition: Rev. and expanded 3rd ed.
- Description: xvii, 283 p. : ill. ; 23 cm.
- Language: English
- Format: Book
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Dealing with people you can't stand : how to bring out the best in people at their worst
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Call number: 158.2 Br
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